
Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best Car Purchase Ever This was the best car buying experience ever. Jimmy at Hi-Line was informed and no pressure. Seemed to know exactly what cars would suit us best and This was the best car buying experience ever. Jimmy at Hi-Line was informed and no pressure. Seemed to know exactly what cars would suit us best and the no haggle prices made the final choice easy. Didn't really plan to buy a car so soon, but Jimmy's easy going demeanor made choosing our vehicle happen. Will recommend Jimmy and Hi-Line to all our friends. More
My salesman Joe was great! I contacted Hi-Line Garage mid July after having an extremely bad experience with a car lot in Ft. Mill the week before. Needless to say my trust in u I contacted Hi-Line Garage mid July after having an extremely bad experience with a car lot in Ft. Mill the week before. Needless to say my trust in used car lots was pretty much shot! Nonetheless, I was in need of a vehicle and they had the make, model and trim of the car I'd searched for for weeks!! I wasn't sure what to expect from this place but I can assure you that they exceeded my expectations! Its clear that this lot specializes in foreign cars (BMW, Benz etc) which I was not in search of not to mention that I'm not a customer that has the best of credit but that didn't stop these guys from treating me as they would a customer with a pocket full of money and A1 credit!! My salesman Joe Scarpino was the best. He listened to my horror story of being taken advantage of the previous week and made sure to take my fragile state into consideration when selling me my car with no pressure whatsoever. He was such a sweetheart! I can't give him all the glory though. I commend Ali and his partners for the way they run their business! They made sure to introduce themselves to me and involve themselves in the sales process. Their finance/insurance guy Rob was pleasant as well and openly answered all of my questions (I had a butt load of them and read EVERYTHING line by line) leaving no mystery as to what I was signing when finalizing my paperwork. I'm grateful for everyone at Hi-Line... From the smiling face at the front desk all the way down to the guy who detailed my car! Thanks Joe for being so attentive to my needs! Ali and Rob and everyone else involved with the financing, thank you so much for getting me approved! I can't thank you all enough for understanding my struggle and doing your best to get me financed so that it made sense for my budget More
Very Pleased with this Dealership I would not hesitate to recommend Hi-Line Garage to anyone looking for a vehicle. And I would like to especially thank Vito Grasso. He was extremely p I would not hesitate to recommend Hi-Line Garage to anyone looking for a vehicle. And I would like to especially thank Vito Grasso. He was extremely professional and friendly and made the whole buying experience very easy. Again, thank you Hi-Line and thank you Vito! More
No negotiating but it's not really needed I was disappointed in the fact that there is no negotiating but it was well compensated with the great value of the vehicle. I am one of those people I was disappointed in the fact that there is no negotiating but it was well compensated with the great value of the vehicle. I am one of those people who welcome all the used car salesmen techniques, I play along with all their tricks, from telling me how great a price it is to rolling out the heavy guns in a form of a manager that railroads anything you say and holds you hostage until you sign the papers. If you know what you are doing, you can easily bargain with those guys and show them who the boss is with some tactical applications of certain verbal techniques. Hi-line is different. They start with a great price on great vehicle. You can't bargain it down because you can't use the usual stuff, can't play them against the competition, the market value, the book value. In my particular case, they got all those beat by several thousand. They let me try to bargain to be nice to me. So, if you are into haggling and bargaining, you will be disappointed, but they will make you feel better by giving you the hands-down best deal. You don't have to haggle--you can't anyway. More
JIMMY IS THE MAN!! Everyone at Hi-Line was such a pleasure to work with! Great service from all aspects of the dealership- financing, maintenance, sales- I was pleased w Everyone at Hi-Line was such a pleasure to work with! Great service from all aspects of the dealership- financing, maintenance, sales- I was pleased with everyone in every department. I also love when I see business owners involved with their business and working WITH their employees. I am IN LOVE with my candy white VW EOS 2.0T convertible!! And I have Jimmy to thank for that!! He was very honest and I felt that he genuinely cared about pleasing me and making sure I was happy with my purchase versus just trying to get a sale. Even after the purchase Jimmy stayed in contact with me to ensure that I was still pleased with my car. I can text Jimmy right now and he will be on it with any suggestions, advice, or help if I need it. I have been spreading the word about Hi-Line and Jimmy as it is much deserved!! More
Positive experience Very fair trade price; decisive. And best no haggle price in 250 mile radius. The process was relatively efficient and we struck a deal on Saturday Very fair trade price; decisive. And best no haggle price in 250 mile radius. The process was relatively efficient and we struck a deal on Saturday and I left with the car on Monday. More
Highly recommended--Great Service! Vito and the Hi-Line Garage team were fantastic to deal with. I would certainly recommend them to anyone looking for a car. Thanks to Vito and the g Vito and the Hi-Line Garage team were fantastic to deal with. I would certainly recommend them to anyone looking for a car. Thanks to Vito and the gang for getting me into my new Mini Cooper. I'm extremely happy! More
Great Experience and Nick was very helpful Nick- Thank you so much for the great help with my Land Rover Sport. I really appreciate your guidance and up front honesty. It was a great exper Nick- Thank you so much for the great help with my Land Rover Sport. I really appreciate your guidance and up front honesty. It was a great experience from beginning to end, and I am very pleased with Hi-Line Garage. Your cars are exceptional, newer models with great pricing. I will share my experience whenever I can. Thank you! More
From the first phone call to leaving the dealership with the our "new" car, everyone was very helpful without being pushy. Both the quality of the car and of the service far surpassed what we expected. the our "new" car, everyone was very helpful without being pushy. Both the quality of the car and of the service far surpassed what we expected. More
Got there a little late for my appointment to see a Cadillac CTS but everyone was nice and welcoming and accommodating all the same! The test drive was great, the price was great, and they gave me a gr Cadillac CTS but everyone was nice and welcoming and accommodating all the same! The test drive was great, the price was great, and they gave me a great value on my trade in! Would definitely recommend this dealership to anyone and everyone! More