Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I've bought several cars in the last 10 years. Buying a luxary car can be intimidating and overwhelming. This was the most enjoyable car buying experience of my life. I was treated with respect a Buying a luxary car can be intimidating and overwhelming. This was the most enjoyable car buying experience of my life. I was treated with respect and no one tried to "SELL" me anything. At Hiline Garage, "it is what it is" no gimmicks. I shopped for 4 months and no one, I mean no one, came close to their prices, customer service, and transparency. I want to thank Nick for his willingness to meet me on a Friday while he ws technically "off" that day. I know where I will buy my next car from....Hiline Garage!!! More
I was amazed at the number of people shopping and buying vehicles. Everyone was friendly, helpful, knowledgeable and wanted to make sure I got the car and the payment I wanted. The payment options and inf vehicles. Everyone was friendly, helpful, knowledgeable and wanted to make sure I got the car and the payment I wanted. The payment options and information were superb. When I get ready to change cars again - I am coming back to Hi-Line Garage - they selection, quality and price are incredible. Thank you. I am really enjoying my "new" vehicle - it feels good to be out of lease and establishing equity in a car again. More
Nick was great I highly recommend him. He was very pleasant and knowledgeable. He answered all my questions openly and honestly and helped me make the best choice for my needs. pleasant and knowledgeable. He answered all my questions openly and honestly and helped me make the best choice for my needs. More
Excellent car buying experience! Of all the vehicle I have purchased, I must say that this was the best experience. I spoke with Darren Robinson over the phone after locating the car on the website. He have purchased, I must say that this was the best experience. I spoke with Darren Robinson over the phone after locating the car on the website. He was professional, informative, and personable. He was forthcoming regarding the vehicle's condition including minor details. We are from Louisiana, and flew up to pickup the car. Darren was very hospitable, being kind enough to pick us up from the airport and made other recommendations to ensure that I stay in the Charlotte area would be a good one. The car was everything that he claimed that it was over the phone, and he pointed out the minor issues mentioned over the phone without my requesting it. We had been shopping for several months and had looked at many cars, but none were close to matching the overall value, (price and condition) of this car. The staff at Hi-Line Garage were friendly, the atmosphere personable. I enjoyed viewing the wall containing pictures of previous customers. I would highly recommend Hi-line Garage to anyone looking to purchase a high end vehicle. More
Darren made my car buying experience a pleasure rather than like having a colonoscopy.He took me on a proper test ride and being an owner of benzes himself he was able to pass on first hand knowledge of t than like having a colonoscopy.He took me on a proper test ride and being an owner of benzes himself he was able to pass on first hand knowledge of their character.He also came all the way to my house,more than 35 miles away so I could pick up the car when it was convenient for me. Kudos to the support staff for staying rather late so I could leave with all the finances etc.taken care of. If you want a high end luxury car that is as good as new at an affordable price I reccomend you go to hy-line...you'll like what you see! More
Top of the line service from Phillip. I spoke with Phillip by phone about the vehicle I wanted to purchase because we live in Atlanta. He honestly told me everything he knew about the car and was fort Phillip by phone about the vehicle I wanted to purchase because we live in Atlanta. He honestly told me everything he knew about the car and was forthcoming with all details. We travelled up on a Friday night and puchased the vehicle. Phillip even recommended a great hotel and place to get dinner in town where we could securely park our vehicles without worry overnight. I would definitely send my friends to him without worry. The lot is small, but has great prices on top notch high end vehicles. The inside of the dealership is clean and comfortable, as well as tastefully decorated. A great place to do business. I got a reasonable price on an outstanding used vehicle. Overall, very happy with my purchasing experience. More
From start to finish, Phillip took care us. I love the car - ML350. I really enjoyed the car buying experience. This coming from someone who despises it. The difference was the no gaggle pricing (you c car - ML350. I really enjoyed the car buying experience. This coming from someone who despises it. The difference was the no gaggle pricing (you can ask but they will politely say no). He took his time showing us several models. Once we decided, we took our test drive and we were sold. Mind you, Hi-Line is not the place to go if you are interested in test driving cars and for good reason. They are protecting the milage on it for the future owner. As a side note, we did test drive at another dealer and tried buying from them but found their tactics tiresome and repulsive in the end. I mentioned Hi-Line and the salesman went into attack mode about them. Do your homework and be informed before buying and you will realize Hi-Line is an awesome deal. Thanks again Phillip and look forward to buying our next car from you at Hi-Line!!!!!!! More
I can't say enough good things about Hi-line Garage. You could not ask for a more helpful or knowledgable staff! I would highly recommend them to anyone looking for luxury vehicles at competitive prices You could not ask for a more helpful or knowledgable staff! I would highly recommend them to anyone looking for luxury vehicles at competitive prices. More
Phil is terrific. Very knowledgable and outstanding style. His knowlege of the BMW vehicles was better than most of the dealers themselves Thank You Phil! style. His knowlege of the BMW vehicles was better than most of the dealers themselves Thank You Phil! More
Absolutely the best experience I've ever had at a dealership. Philip is a very knowledgable sales associate and very easy to work with. This is a no pressure dealership. They have a large inventory o dealership. Philip is a very knowledgable sales associate and very easy to work with. This is a no pressure dealership. They have a large inventory of very nice used luxury cars. I would highly recommend this dealership. More