
Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Exceptional vehicle purchase experience Vehicle was better than described in their ad. Nick, our sales person was great. He even went the extra mile to mail us some items we had left in out Vehicle was better than described in their ad. Nick, our sales person was great. He even went the extra mile to mail us some items we had left in out trade in car. Would definitely recommend them to anyone looking for a "Hiline" vehicle as the best possible price. Took a shot at letting them find the financing for us and they got us a better financing deal than my personal bank was willing to do. Thanks again for all the help and attention to detail you provided us during the purchase. More
AWESOMENESS I could have not been treated any better. I was not pushed at all and was given excellent advise from everyone. Being a single woman is sometimes puts I could have not been treated any better. I was not pushed at all and was given excellent advise from everyone. Being a single woman is sometimes puts you at a disadvantage when it comes to purchase a high dollar car. I was impressed by the respect and courtesy from each and everyone that was there. I would HIGHLY RECOMMEND THIS COMPANY TO BUY A CAR FROM... NICK PENNICK ......... He has already called me to follow-up to make sure I was still smiling........... I SURE AM STILL SMILING... GREAT TEAM !!!!!!!!!!!!!!!!!! More
Great experuence This was a great buying experience. I had emailed and gotten the " out the door" price and it was several thousand dollars better than anywhere else. This was a great buying experience. I had emailed and gotten the " out the door" price and it was several thousand dollars better than anywhere else. Jimmy was knowledgable and easy to work with. When we requested it be taken to our mechanic that was no problem. We got the car fax also and the car was extremely clean and well maintained. We signed the papers and were out in less than an hour. An outstanding experience. More
Don't waste your time anywhere else Very enjoyable experience. I felt comfortable and trusting in their care. Their no haggle pricing gave me confidence that I was truly getting the best Very enjoyable experience. I felt comfortable and trusting in their care. Their no haggle pricing gave me confidence that I was truly getting the best rate possible on the vehicle. HIGHLY recommend. Ask for Jimmy! More
Buying a car We bought a 2012 BMW X5 and Nick was a tremendous help. He took my information over the phone and walked us through the process. The finance dept was We bought a 2012 BMW X5 and Nick was a tremendous help. He took my information over the phone and walked us through the process. The finance dept was also instrumental in finding financing thru Wells Fargo and the entire experience was one of the best and painless.experiences we've had in purchasing a car. I would recommend anybody to consider this dealership. The service was outstanding. More
Outstanding! I love cars and my hobby is always staying in the market for a new/used car find, so I have a lot of experience with car salesman and dealerships. It I love cars and my hobby is always staying in the market for a new/used car find, so I have a lot of experience with car salesman and dealerships. It is difficult for me to be impressed by either. I discovered Hi-Line Garage through a link at Edmunds.com. What a great surprise to find this pearl of a dealership in a sea of mundane. My experience with Hi-Line was truly outstanding. My salesman, Jimmy Wilkins was a stand-out as well. He was very knowledgeable, easygoing and a real pleasure to deal with. If you are in the market for a great used car I would definitely check-out Hi-Line Garage and ask for Jimmy. You won't be disappointed. More
First rate car buying experience. I have bought many cars over the last several years and my experience at Hi Line was completely positive. Be sure to ask for Jimmy as he was extremely I have bought many cars over the last several years and my experience at Hi Line was completely positive. Be sure to ask for Jimmy as he was extremely helpful and willing to do whatever he could to make the decision and purchase easier. From taking the vehicle for an inspection to picking you up from out of town it was no problem. All concerns I had were addressed and the management was willing to do what it took to make the deal right and for me to feel comfortable. Nice cars and all the resources of a big dealership in a smaller space. Wouldn't hesitate to buy from them again. More
Repeat Customer I have purchased two vehicles from Hi-Line Garage and my experience with Ali and his team each time was first-rate. They listened to what I was lookin I have purchased two vehicles from Hi-Line Garage and my experience with Ali and his team each time was first-rate. They listened to what I was looking for and never pressured me to make a decision I wasn't ready to make. I appreciate that they were more interested in building a long-term customer relationship rather than making a quick sale. I wouldn't hesitate to refer family or friends to Hi-Line Garage when looking for a quality used import vehicle. More
The Way Car Buying Should Be Done I would recommend Hi-Line Garage to anyone who is serious about purchasing a car. I recently purchased a 2011 Chevrolet Cruz LTZ R/S from Hi-Line. B I would recommend Hi-Line Garage to anyone who is serious about purchasing a car. I recently purchased a 2011 Chevrolet Cruz LTZ R/S from Hi-Line. Buy far one of the best customer service experiences I have every had. From the first point of contact everything was easy. Joe Scarpino! Most dealers are so pushy, but not Joe. He actually wanted to know if I really liked the car and was not trying to put me off on another vehicle. He was so nice. A professional and made this experience one I will not forget. The vehicle selection is great and the service is top notch. I definitely see why this is a USAA Certified Dealership. More
Beware In my opinion, Hi-line is dishonest and conniving. I bought a Mercedes SUV with a DVD player system. Not being familiar with the system, I didn't re In my opinion, Hi-line is dishonest and conniving. I bought a Mercedes SUV with a DVD player system. Not being familiar with the system, I didn't realize it would not work without a remote. They told me they would get one and everything was fine. When I got the remote after purchasing the car, I found that one of the screens was internally cracked. I believe they hid the remote until after I purchased the car so I wouldn't find the cracked screen. The replacement screen is $2000. There was also a burned 3- inch circle hidden under a floor mat. Of course they think I should have looked under the mat. After all, who would trust a used car salesman? If you deal with them, have an independent inspection service check the car. They are available online. More