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Hi-Line Autohaus

Charlotte , NC

Overview
Employees
Reviews
Vehicles
4.9
675 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 675 reviews

March 01, 2025

A very easy process, that sales person was very knowledgeable and literally held my hand through the process. More

by lannpick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Marlowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Hi-Line Autohaus responded

Thank you for sharing your feedback. We're thrilled to hear that the process was easy for you and that our salesperson was able to provide such knowledgeable and supportive assistance. We strive to ensure every customer feels confident and well-guided throughout their experience. Your satisfaction is very important to us, and we appreciate your input. Happy Motoring, HiLine Team

February 23, 2025

Great experience working with Hi-Line Autohaus. The attention throughout the process was great. Shout out to Naasir Duck for taking great care of us. More

by elkinsjd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

Love the pic of the BMW! Thank you for your feedback. We're delighted to hear that you had a great experience and that our team, particularly Naasir Duck, was able to provide excellent service throughout the process. We truly appreciate your recognition and are grateful for the opportunity to assist you. Happy Motoring, HiLine Team

Mar 03, 2025 -

Hi-Line Autohaus responded

Thank you for your kind feedback. We're delighted to hear that you had a great experience working with Hi-Line Autohaus. It's wonderful to know that you felt well taken care of throughout the process. We will be sure to pass along your appreciation to Naasir Duck for his exceptional service. We truly value your business and look forward to serving you again in the future! Happy Motoring, HiLine Team

January 28, 2025

I had an amazing experience at Hi-Line Autohaus. From the moment I walked in, the customer service was exceptional. My salesman, Rich Bogert, was incredibly knowledgeable and took time to understan More

by BevGill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

Looking mighty sharp with the New Ride...Thank you so much for sharing your experience! We're thrilled to hear that from the moment you walked in, you felt well taken care of. Rich Bogert is truly an asset to our team, and we're so glad to know he made you feel comfortable and listened to your needs. Your kind words mean a lot to us, and we're grateful for the opportunity to assist you. We hope you enjoy your new vehicle! Happy Motoring, HiLine Team

January 18, 2025

Rich did it again. I was so happy with my last purchase that I had to come back. Hi-Line Autohaus is the only place I want to purchase. Everyone & everything impressed More

by Kellikel80
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your incredible feedback! We are beyond thrilled to hear that your experience with us, and with Rich specifically, continues to exceed your expectations. It’s truly an honor to be your go-to place for car purchases. We’re so glad that our team and service have impressed you, and we deeply appreciate your kind words. We look forward to continuing to serve you and can’t wait to see you again. Thanks again for choosing Hi-Line Autohaus! Happy Motoring, HiLine Team

January 10, 2025

Rich was awesome! We loved working with him for a cool car and he explained all the things!!!!!! More

by reh7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your great feedback! We're thrilled to hear that you had such an awesome experience working with Rich and that he was able to help you find the perfect car. We’re glad he could explain everything clearly and make the process enjoyable. If you need anything else, don’t hesitate to reach out. Enjoy your new ride! 🚗✨ Happy Motoring, HiLine Team

January 10, 2025

Rich was the besttttt! !! I didn’t even need the owners manual after he described what buttons to push in our test drive and I already know what to do. He told me to read th More

by reh7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you for the fantastic feedback! We’re so glad to hear that Rich made everything so clear during your test drive—sounds like he’s definitely got the skills to make car buying a breeze! We appreciate the humor, but we do recommend reading the manual, just in case... Happy Motoring, HiLine Team

January 10, 2025

Rich was a pleasure to do business with. We thoroughly enjoyed how he described the vehicles in detail and spent time to answer all of our inquiries. Thank you Rich for a fantastic experienc More

by reh7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Hi-Line Autohaus responded

hank you so much for your wonderful feedback! We're thrilled to hear that Rich made your experience a great one. His detailed descriptions and willingness to take the time to answer all of your questions are exactly what we strive for. It’s wonderful to know you enjoyed working with him and that he was able to provide you with the information you needed. We truly appreciate your kind words, and we're so glad you had a fantastic experience with us. If you ever need anything else, we’re here to help. Thanks again, and we wish you many happy drives in your new vehicle! Happy Motoring, HiLine Team

January 10, 2025

Mr. Bogert was great and he told me all the things about all the cars. I think he knows every model. Thank you. More

by reh7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you for your kind feedback! We’re so glad to hear that Mr. Bogert was able to provide you with all the information you needed and that his knowledge of our vehicles impressed you. We truly appreciate your trust in us and are grateful for the opportunity to assist you. If you ever have any more questions or need further assistance, please don’t hesitate to reach out! Thank you again! Happy Motoring, HiLine Team

January 10, 2025

He was sigma for sure and I love my new car because he is king. Thanks, Alpha Rich!! More

by reh7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Hi-Line Autohaus responded

Haha, thank you for the awesome feedback! We’re thrilled to hear that Alpha Rich lived up to the title and helped you find your perfect car. Sounds like he’s definitely got the “king” touch! Enjoy your new ride, and don’t hesitate to let us know if you need anything else. Thanks again! 👑🚗 Happy Motoring! HiLine Team

January 03, 2025

Had a fantastic experience with HI-Line Autohaus! I worked with Tina and from the moment I inquired about the car to the moment I drove off she didn’t miss a beat! She made the experience exciting an More

by Cheddar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Gordon
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Feb 28, 2025 -

Hi-Line Autohaus responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience with Tina and the team at HiLine Autohaus was fantastic. It’s great to know that we were able to make the car-buying process exciting and enjoyable for you, and that we were able to offer a fair trade-in value and a great price on your new vehicle. We truly appreciate your kind words and are so grateful for the opportunity to assist you. When the time comes for your next vehicle, we’ll be ready to provide you with the same excellent service! Thank you again for choosing HiLine Autohaus! Happy Motoring, HiLine Team

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