
Heuberger Subaru
Colorado Springs, CO
Filter Reviews by Keyword
By Type
Showing 1,643 reviews
We purchased our second vehicle from Herberger Motors last month. We worked with David Anthony several years ago when I wanted to purchase an Outback in the pearl white. David was very knowlegable and last month. We worked with David Anthony several years ago when I wanted to purchase an Outback in the pearl white. David was very knowlegable and easy to work with. The purchase price for an upgraded vehicle was about the same as the base model in Denver. So when it came time for my husband to purchase a vehicle we called David. My husband told him what he was looking for, they discussed the different models, what was the best deals were, etc., again the price of the upgraded vehicle was about the same as the base model in Denver. My husband purchased a Forester site unseen as it was coming in on a truck. When the truck came in we drove from Elizabeth to pick up the vehicle. Everything was ready for us, all we had to do was sign the papers. It was an easy process and my husband loves his new Forester. David helped him with all the new bells and whistles the vehicle came with. When it comes time to get the next Subaru we will be calling our salesman David Anthony. More
David Anthony, Internet sales at Heuberger, made purchasing my Subaru Outback a pleasant experience. I had been dreading buying a car entirely on my own, but David made it painless. He was able to purchasing my Subaru Outback a pleasant experience. I had been dreading buying a car entirely on my own, but David made it painless. He was able to get an excellent price on the model I wanted. More important than the sale of the car to me is how I'm treated when the car is serviced. Every time I brought my car in for repairs, David Anthony made sure I was satisfied with the work done--and this wasn't even his job! I appreciate his total commitment to his customers and will definitely use him when I buy my next Subaru. More
I have never had such a pleasant experience buying a vehical. The building was clean the people professional and I did not feel like a dollar sign walking around. vehical. The building was clean the people professional and I did not feel like a dollar sign walking around. More
Karen Lovvorn has helped us with three Subaru purchases in the last year or so. We've been extremely happy with her and Heuberger. She is friendly and patient and gets us through the process as smoothly a in the last year or so. We've been extremely happy with her and Heuberger. She is friendly and patient and gets us through the process as smoothly and painlessly as possible. We'll be back. More
The visit today was to purchase my 5th Subaru. The salesman, Gary, was exceptional. I called regarding this vehicle and asked if he would do a walk around prior to placing a deposit. His description salesman, Gary, was exceptional. I called regarding this vehicle and asked if he would do a walk around prior to placing a deposit. His description was perfect. He carefully examined the vehicle and described it accurately, including the small ding. He does not pressure, and fully explains every detail of the vehicle prior to taking delivery. I love this dealer, and I would encourage anyone going to Heuberger to ask for Gary specifically. More
very poor customer service. they never keep their promises. i lost trust in them.Because of their false promises I had to pay lot of money for rental cars. They delayed my vehicle papers ran out of r promises. i lost trust in them.Because of their false promises I had to pay lot of money for rental cars. They delayed my vehicle papers ran out of registration. They are rude and never respond properly to your phone calls. Don't buy unless you want to lose peace of mind More
I'm in the military and went through USAA to buy a car from Heuberger in Colorado Springs in January of 2011. I ended up getting the car I wanted however they lied to me on several occasions about pricing from Heuberger in Colorado Springs in January of 2011. I ended up getting the car I wanted however they lied to me on several occasions about pricing. I even went through the manager and he told me the same story as the salesman. I checked through USAA and they confirmed that Heuberger was lying about the extra fees that they added, which Randy Wharton at Heuberger had told me were required with the USAA pricing. Turns out USAA said none of those fees were required. I called Heuberger back about this and even wrote a letter to the dealership but never got any response. I was really disappointed with their lack of honesty and I won't buy a car from them again. They lost a lifetime customer for a only 280$. Seems pretty foolish to me. More
hi.. we had no previous experience with Subaru or Heuberger Motors before we purchased a 2012 Forrester. Although we were happy with the price/option - we honestly bought the car as it met our cr Heuberger Motors before we purchased a 2012 Forrester. Although we were happy with the price/option - we honestly bought the car as it met our criteria of low mileage, price, 4WD/AWD features and the fact they had a car in inventory - we had visited Ford and Toyota dealers the same day and they didn't have a similar vehicle in stock - we had cash and wanted to buy that day. We found that the salesperson told us one thing and the finance person corrected those assumptions later - we had already waited too long and were committed to the purchase - so decided to let the fact that the sales person was wrong - we bought a demo car that was supposed to be titled as new and was supposed to assume warranty starts day of purchase - found later that was not true. Our biggest complaint was the confusion and time it took to get the title and registration. After waiting a month I called and was told that I had a fed ex package en route and needed to wait at home for it the next day - no fed ex packages the next two days.. Called back the next week - they said oh - there was a problem and it wasn't sent. Called back again and found the issue was that they had to title the car as it had too many miles to be considered a new car - then the rep confirmed they had sent out the package for a morning delivery - alas to find the next day again they lied as they had not set it up for priority - wasting another day waiting for the delivery. More
This is my first experience of buying a car out of state. I live in Utah and I couldn't find a 2012 Subaru Legacy with a trim and a color I wanted, so I had to search on internet in surrounding states. Heube I live in Utah and I couldn't find a 2012 Subaru Legacy with a trim and a color I wanted, so I had to search on internet in surrounding states. Heuberger Subaru had it! I requested the information regarding this vehicle and Internet Sales Manager David Anthony provided me with everything I needed to know and gave me detailed answers. Anthony gave me much better price than my local dealership was offering, so even with shipping costs it still was a very good deal. After I signed the documents and mailed them back, I received my car in 10 days. This was quite pleasant buying experience - no pressure, no hassle. Thanks, David! More
If there's one word to describe this dealership and even more specifically Nikole Mazich it would be, "painless". I can not express enough how easy it was to deal with Nikole and just the unbeatable prices more specifically Nikole Mazich it would be, "painless". I can not express enough how easy it was to deal with Nikole and just the unbeatable prices she was able to offer me on a Subaru. Her patience with me and my questions as well as promptness are characteristics that I have found to be extremely rare in my dealings with over 5 other dealerships. For 2 weeks she carefully answered my questions and requests and never once overly pressured me to BUY NOW. Unfortunately after hashing out just an incredible price for what would have been my Subaru, my travel plans and job life changes ultimately kept me from completing the purchase. I write this solely as a testimony for how incredibly easy and painless it was, as a first time car buyer, when I dealt with Nikole . I can only hope that Ms. Mazich will still be around when i'm ready to buy again. The prices she offered me were so far below what I could get locally, the majority of the dealerships ended up conceding I should probably just go with Heuberger. More