
Hessert Chevrolet
Philadelphia, PA
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Felt like I was getting bullied by the xxxxxxx manager into buying the car I didn’t want because they didn’t have the one with my requested options. Can’t you get one.... why push another car on me. Quota into buying the car I didn’t want because they didn’t have the one with my requested options. Can’t you get one.... why push another car on me. Quotas???! More
Just a Great place to service your car. Keenan, Service advisor is always great. Mr. Kay, Service manager, is very pleasant and cordial. Service Team, Mr. Deshaun, ,gets 5 stars. So does Bob,5 stars, who a advisor is always great. Mr. Kay, Service manager, is very pleasant and cordial. Service Team, Mr. Deshaun, ,gets 5 stars. So does Bob,5 stars, who always makes sure My car is more than great and safe to go. Other Service members are just as awesome. Last visit, Service Mechanic, Steve did my vehicle. Whatever issues I have, I leave the service center feeling confident and literally, like my Chevy is new again. It's a family- like atmosphere for me, that's why going for vehicle service is a pleasure, each time I need to. Customer since 2014 . My appreciation reciprocated by bringing them Jamaican snacks and soda, when I can and equally being nice. I feel confident after each service . Go now. More
Had wonderful experience with this dealer love my car got it may 30 somebody stole it on June 9 crazy I was upset god will replace good service in all no problems I will go get another car from them make sur it may 30 somebody stole it on June 9 crazy I was upset god will replace good service in all no problems I will go get another car from them make sure you have everything on your car thief in all love this place going’s in get another one thank yall More
I have had a wonderful experience at Hessert Chev. MIchael Hicks is always incredibly professional, personable and very knowledgeable. Michael is an asset to Hessert! MIchael Hicks is always incredibly professional, personable and very knowledgeable. Michael is an asset to Hessert! More
Terrible service department, I dropped my truck off with an extended warrenty, they made me call the warrenty because the service writer said he can’t stay on hold for 10 minutes even though that’s his job, an extended warrenty, they made me call the warrenty because the service writer said he can’t stay on hold for 10 minutes even though that’s his job, they told me 3 different prices, gave me the run around, then demanded I picked it up As soon as service was completed, lied to me about when the service was completed and said I would have to pay storage fees. So again I had to call the warrenty program because they wouldn’t do it but had no problem charging me over 1600 for a ac condenser. And when I asked for a breakdown of the bill they handed it to Me and walked away. Very poor and unprofessional service department. More
Brought my car with 27k miles on it added an extended warranty from cna haven’t driven the car more than 40k miles myself and they will not honor my contract cause of a error made on Gordon Chevys part n warranty from cna haven’t driven the car more than 40k miles myself and they will not honor my contract cause of a error made on Gordon Chevys part now theirs a issue and it’s 1400 dollars to fix they suck More
My car buying experience was excellent. Staff was professional and no pressure. The owner was involved Tom Hessert to make sure I was happy. I leased two trucks in less than a month and will go back professional and no pressure. The owner was involved Tom Hessert to make sure I was happy. I leased two trucks in less than a month and will go back again. Kevin Brosius More
SERVICE IS FLEXIBLE AND EXTREMELY SUFFICIENT FOR THEIR CLIENTELE. I WOULD DEFINITELY REFER THIS DEALERSHIP TO ANYONE SEEKING TO PURCHASE OR MAKE REPAIRS TO THEIR VEHICLES. 💯😍🙏&# CLIENTELE. I WOULD DEFINITELY REFER THIS DEALERSHIP TO ANYONE SEEKING TO PURCHASE OR MAKE REPAIRS TO THEIR VEHICLES. 💯😍🙏🙏😇 More
Overall great experience and quick. Team at Hessert Chevrolet was great. Mike T. make the process easy and was very helpful. My new Equinox is great. Would recommend to anyone. Team at Hessert Chevrolet was great. Mike T. make the process easy and was very helpful. My new Equinox is great. Would recommend to anyone. More
what occurs to you, when dealers want to sell you a new car Since I answered "Not now" when their commercial was trying to sell me a new Chevy, my current car (maintained by them) has issue after issue! I am go Since I answered "Not now" when their commercial was trying to sell me a new Chevy, my current car (maintained by them) has issue after issue! I am going to find another place to bring my car since I have lost trust in Hessert Chevrolet. An advice to drivers: To avoid having recurring issues with your current car, always make clear to people in charge of the regular maintenance of your car that you will never buy another car from them. More