Herzog-Meier Volkswagen Volvo Mazda

Had a good experience with Herzog Meier. Jennifer suggested just the right car for us after describing what we wanted. Not pushy. Tom finished the deal for us when we returned and he was friendly, suggested just the right car for us after describing what we wanted. Not pushy. Tom finished the deal for us when we returned and he was friendly, patient and took the time to make sure we knew about the car even though we were finishing paperwork after the dealership closed. We did have to wait awhile to finish the paperwork with financing as there was a line. New financing guy but he did great for his first day! Overall we found everyone friendly and helpful. Also enjoyed the "waiting area" of the dealership with the couches and play room and foosball to keep the kids entertained while we were working out the details. More

Although I had to wait nearly three months to actually receive my custom built Volvo XC 60, I am delighted! Tom Herzog called me to schedule my delivery and also shared that one rear glass window had be receive my custom built Volvo XC 60, I am delighted! Tom Herzog called me to schedule my delivery and also shared that one rear glass window had been damaged in transport. He ordered a replacement glass and flew it in from wherever, Sweden? So its fixed and totally unnoticeable. Also Doran picked me up at the AMRAK station and brought me to the dealership on my delivery day. This was perfect for me as I had walked to the AMTRAK station in my hometown. This has been the best car buying experience I have ever had. More

The sales staff were friendly, low-key, not pushy, but very knowledgeable. RJ and Mike worked to get a good financing rate with my less than stellar rating. And really? a carwash and full tank of gas upon very knowledgeable. RJ and Mike worked to get a good financing rate with my less than stellar rating. And really? a carwash and full tank of gas upon leaving? Now that was incredible! The only negative was the wait to go over the paperwork in the end, which was a situation where one person had a back-up of three customers to process. This made for a very long and late day - we closed out the place. In spite of that, I would recommend H-M to my family members and friends and tell them to see RJ and Mike! More

I have never had a bad experience at Herzog-Meier. This is the second car I have purchased from this dealership and had a wonderful car buying experience. Bob was great to work with! From the moment I walk is the second car I have purchased from this dealership and had a wonderful car buying experience. Bob was great to work with! From the moment I walked up to the dealership he made me feel very welcome and I knew that I would be well taken care of. Everyone was very kind and I couldn't be happier with my experience at Herzog-Meier and Bob truly made the difference. I left with a 2011 Jetta TDI with a very big smile on my face. More

Good customer service is important and this is not the first time that I have been treated extremely well by the Herzog Meier VW service department. Nic and Andrea were helpful and friendly and answere first time that I have been treated extremely well by the Herzog Meier VW service department. Nic and Andrea were helpful and friendly and answered all of my (many) questions regarding upcoming maintenance. I also appreciate very much that my BeetleyBug had a bath while she was in this time. Thank you! More

I had Herzog diagnose misfiring on my 2001 Jetta. Kyle handled my service and reported that the coil pack was bad. I asked how it was determined that the coil pack was failing and his response was "becau handled my service and reported that the coil pack was bad. I asked how it was determined that the coil pack was failing and his response was "because the technician said so". They wanted almost $1000 to replace the coil pack and two plug wires. This analysis cost me $105. I replaced the coil pack($165) myself in less than 45 minutes, to find that the problem wasn't the coil pack after all. So I wasted nearly $300 for the misdiagnosis and the part. Turns out the timing chain guide was broken and causing the chain to skip and the engine to misfire. More

I recently purchased a 2010 VW Jetta for my son at Herzog Meier Volkswagen. I purchase Mercedes, Cadillac and Land Rovers for myself, but this was one of the best experiences to date with a car dealership. G Meier Volkswagen. I purchase Mercedes, Cadillac and Land Rovers for myself, but this was one of the best experiences to date with a car dealership. Great manager, sales and staff. They make purchasing a vehicle easy and set a role model for the industry. More

Engell at Herzog-Meier was very helpful and accommodating. His service was prompt and thorough. He took care of everything that needed to be done and even recommended a new set of tires. I was accommodating. His service was prompt and thorough. He took care of everything that needed to be done and even recommended a new set of tires. I was impressed that I got everything handled in one location and one day. I plan to return in the future and will request Engell as my service manager. More

I am always happy to take a break from my life in the waiting room at Herzog-Meier while they fix up my car. The service is exceptional and the area is welcoming and comfortable. Also they have the best waiting room at Herzog-Meier while they fix up my car. The service is exceptional and the area is welcoming and comfortable. Also they have the best oranges on the snack table in the waiting room. I love that they stock something that has very little carbs for those of us with odd dietary needs. More

5 Stars! Richard had a great low-key approach that was really refreshing after some other salesmen I dealt with. And I got a great deal without a lot of haggling. And a few days after the sale Richard gav really refreshing after some other salesmen I dealt with. And I got a great deal without a lot of haggling. And a few days after the sale Richard gave me a call just to make sure everything was good with the car, which I really appreciated. More