Hertz Car Sales St. Louis

I’ve bought two cars from Hertz Car Sales over the past several years, spending around $35K total, and I used to trust this company. But after my most recent experience, I can’t recommend buying a car here several years, spending around $35K total, and I used to trust this company. But after my most recent experience, I can’t recommend buying a car here. During my purchase, the salesperson told me the car had a specific feature that was important to me. After taking it home, I discovered the feature wasn’t actually included. Mistakes happen — but what matters is how a business handles them. When I brought this to Hertz’s attention, they admitted their sales staff isn’t properly trained on the cars they sell. Despite acknowledging this, the only resolution they offered me was a $100 “good faith” credit, which doesn’t come close to addressing the situation. A business that won’t take responsibility for its own errors isn’t one you should trust with a major purchase. I strongly recommend that potential buyers avoid this location and think twice about purchasing a car from any dealer unwilling to fix their own mistakes. More

My sales associate wasn’t there when my appointment was scheduled. I ended up working with a gentleman who couldn’t give me basic information about financing. Overall, they were not informative about t scheduled. I ended up working with a gentleman who couldn’t give me basic information about financing. Overall, they were not informative about their cars and why they were the price listed. Ended up leaving, very unsatisfied. More