
Hertrich's Capitol Mazda Lincoln of Dover
Dover, DE

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I just recently purchased a used 2007 Mazda 3 at this location. My sales representative, Clyde, was awesome! He walked me through each step little by little to make sure I was sure about the decision I w location. My sales representative, Clyde, was awesome! He walked me through each step little by little to make sure I was sure about the decision I was making. I was able to purchase a vehicle in my price range without being sold monthly statements that would be out of my league. Along with Clyde, all the other staff that I spoke with were very courteous and helpful. If you want a good experience and a great buy, this is the place to go! They take good care of their customers! More
My experience with Hertrich Mazda was one that was both exciting and educating. I have bought and traded with them and didn't feel at all as though I was being rushed or talked into anything. Both the Sale exciting and educating. I have bought and traded with them and didn't feel at all as though I was being rushed or talked into anything. Both the Sales and Service departments are very friendly and professional. There were times when I had questions so many in my head but they helped me sort them out so that I could make a comfortable decision. I have brought friends and family who some have purchased vehicles from Hertrich. All of them I could see in their eyes and comments how pleased they were with the experience. Thank you Hertrich for being Human. More
I traded my Mazda 3 for a Mazda cx5 and everyone at Hertrich's Capitol was great to work with! Jerry, Travis, and Eric made the process quick and gave me a good deal. I will be spreading the word. Hertrich's Capitol was great to work with! Jerry, Travis, and Eric made the process quick and gave me a good deal. I will be spreading the word. More
Today, I purchased a 2012 Mazda3 Grand Touring from Hertrich Capitol. I was desperately in need of a new vehicle and the sales representative, Jerry Dennin, and sales manager Eric helped to make the de Hertrich Capitol. I was desperately in need of a new vehicle and the sales representative, Jerry Dennin, and sales manager Eric helped to make the deal work to fit my budget. They gave me a great value on my trade in vehicle and worked feverishly to make the numbers work to fit my budget. I appreciate all they have done for me and I would recommend that any who needs assistance in purchasing a vehicle to go and see Jerry. Jerry, and his team, will do the best they can to get you into a vehicle for the price to fit your budget. Hertrich Capitol was both courteous and treated me with respect. I will be back in the Hertrich Capitol office to see Jerry the next time I purchase a vehicle for sure! More
My wife and I stopped by to test drive the Mazda CX5 that we were considering. We had done our homework but were in no rush at all. The salse rep did not push us toward a vehicle we didn't want or need at al we were considering. We had done our homework but were in no rush at all. The salse rep did not push us toward a vehicle we didn't want or need at all. When we started talking numbers the sales manager quickly got to their best deal and it was the deal we wanted. We happily drove out an hour later. I might point out I have since discovered that 8 of my friends have had similar experiences there and also bought cars from Hertrich Capitol in Dover, DE. More
We stopped at Hertrich's Capital prior to going to an appointment at another dealership. Jordan greeted us and listened to the criteria we had for a new vehicle. He looked at his inventory and found lo appointment at another dealership. Jordan greeted us and listened to the criteria we had for a new vehicle. He looked at his inventory and found lovely 2008 Acadia. As lifelong GM owners, this made my husband and myself very happy. Although the vehicle had greater mileage than we had originally specified, the rest of the SUV was wonderful. Eric, the sales manager and Jordan worked to get the price of our trade and the payment of the new vehicle to a comfortable (for us) amount. Everyone was helpful, friendly, professional and un-stressful to be around. I believe I have found my favorite dealership in Kent County! More
Just purchased a used 2007 Hyundai Sonata from Hertrich's in Dover. Our sales representative Nick went out of his way to make our purchase an enjoyable one. The staff at Hertrich's is very knowled Hertrich's in Dover. Our sales representative Nick went out of his way to make our purchase an enjoyable one. The staff at Hertrich's is very knowledgeable and professional. The team at Hertrich's worked together to make us feel very comfortable, the sales manager Eric supported Nick and helped to make the overall experience painless. This is our 4th purchase from Hertrich with no complaints........An awesome buying experience.............................. More
Wow, if I knew buying a car wasn't as difficult as the last dealership I went to, I would have traded mine in a long time ago! I came in with a 2011 with 40k on it, initially to look at a 2001 BMW, fi the last dealership I went to, I would have traded mine in a long time ago! I came in with a 2011 with 40k on it, initially to look at a 2001 BMW, figuring I would have to go older to lower my payments (I knew I was going to have a hefty rollover from my 2011). I had been in contact with the salesman Luis Garcia during the day, he had taken the BMW out, and had it ready and waiting for me when I got there! After a quick drive I let them run my credit and the manager Travis came to talk to me. I couldn't be approved for an older model but I had options. They got me in a BRAND NEW 2012 Mazda 3 (last year's model obviously but with only 9 miles on it!) AND reduced my payment $120! I was in and out with a brand new car in 3 hours, and a majority of that wait was getting all the paperwork done, because they were pretty busy for a Friday night. Even the guy in finance was awesome. They were all very friendly, knowledgeable, they obviously enjoyed not only working there, but with each other. Great place to go. And I never have to go back to the "OTHER" dealership again!! More
I feel i was treated with much respect. They worked with me well to get me in a newer car overall iwas very pleased with the way they helped me. they all were wonderful. me well to get me in a newer car overall iwas very pleased with the way they helped me. they all were wonderful. More