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Hertrich of Pocomoke Ford Chrysler Dodge Jeep Ram

Pocomoke City, MD

not yet
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44 Reviews

1618 Ocean Highway

Pocomoke City, MD

21851

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Showing 44 reviews

June 08, 2023

The service I received on my 2006 Chrysler was great. The tech Jeff Forsberg was fast and efficient. Keep up the good work. More

by grumpy6722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cessna, Meredith Shockly
Jun 12, 2023 -

Hertrich of Pocomoke Ford Chrysler Dodge Jeep Ram responded

We want to extend our heartfelt appreciation for your positive review. Your kind words motivate us to continue providing exceptional service and products

June 08, 2023

Jeff Forsberg did a wonderful job replacing my window motor. Keep up the good work. More

by grumpy6722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Cessna, Meredith Shockly
Jun 12, 2023 -

Hertrich of Pocomoke Ford Chrysler Dodge Jeep Ram responded

We can't thank you enough for your glowing review! Your feedback encourages our team to go above and beyond for every customer. We truly appreciate your support and look forward to serving you again soon

May 13, 2022

I never heard back from them. And I don't know how to give you more words to express that. More

by Wanted To Buy A Car
Recommend Dealer
No
Employees Worked With
No one.
May 16, 2022 -

Hertrich of Pocomoke Ford Chrysler Dodge Jeep Ram responded

We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience. Allow us to take a closer look at this for you. Please contact us at cringer@hertrichs.com with your information so we're able to best assist you. Thank you.

August 05, 2021

Great job on everything I highly recommended Hertrich Ford of Pocomoke ! More

by Tammy T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Jump, Bill Tidwell
April 01, 2021

Don’t trust them to keep your car in warranty, I lost my lifetime warranty because of their neglect.. Would never ever trust any Hertrichs Dealership. Your money is all they care for.. Word to the wise, I w More

by Michael B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service management over last 5 years
August 15, 2019

Super friendly, accommodating, and professional Worked with Bob at Hertrich and he helped make the car-buying process as simple as it could possibly be on my end. Thanks for the help! More

by JamesM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Schmitz
January 17, 2019

Poor service Great deal but it ended there. Have had a problem with my F-250 and seems service ends after the sale. Will be buying elsewhere. More

by pete123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
August 30, 2018

The best around I had the best car buying experience ever. The sales team and staff were super friendly and accommodating. Buy your next vehicle here, you won’t reg More

by Matt733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Dana
July 19, 2018

Another outstanding experience purchasing a vehicle This is the second vehicle my wife and I have bought at Hertrich Pocomoke in the last two years. In both cases I gave Bill Jump my options needed and More

by Rharley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Jump, Dana Smith
July 10, 2018

Outstanding Hertrich is the only Dealer that I deal with personally and in business! Dana Smith and Bill Jump are the most professional automobile professionals More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Smith, Bill Jump
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