Hertrich Toyota of Milford

I had the worst buying experience in my life. The finance representative did not have an ounce of professionalism. He should not be affliliated with customers. The salesperson was nice, however eit finance representative did not have an ounce of professionalism. He should not be affliliated with customers. The salesperson was nice, however either he was just telling me what he thought I wanted or flat out lied. I complained to the Better Business Bureau. The previous acct was to be paid off by Hertrich thru Toyota financial...for 3 1/2 weeks toyota called me with late notices. I would call Hertrich's and they would give me the run around. They were to hold one of the checks until I got paid...they put both checks thru at same time and would not pay the fees. I recently went to Pohanka and had THE BEST BUYING EXPERIENCE EVER!!! I strongly urge people stay away from HERTRICH'S in Milford. I had to learn the hard way...what an expensive lesson!!!I will never go there again!!! More

Went to buy a Prius. Had to pay sticker price. Ridiculous, I've never paid "sticker" for an automobile in my entire life. Were friendly enough until they found out I wanted to negotiate. Then ou Ridiculous, I've never paid "sticker" for an automobile in my entire life. Were friendly enough until they found out I wanted to negotiate. Then out came all the typical rip-off car dealer tactics. High interest rate, lousy deal for trade-in car, additional fees tacked onto overall purchase. Follow up equally poor. They are con-artists strictly trying to sell a high-demand vechicle for the most money. You're better off getting some other type of car, the Prius is definitely not worth the money. It's over-priced for the features and the gas mileage is not nearly as good as they claim. You have to "train" yourself to drive it to get 40mpg, and never go up a hill or bridge, and God forbid if you have to actually accelerate or drive on a highway for any period of time. Waste of money, and awful dealership!! More