Hertrich Nissan of Dover

Service with a smile We used the dealership to buy 3 cars and had them serviced over the last 10 years. The last vehicle was checked and we added new brakes as it is be We used the dealership to buy 3 cars and had them serviced over the last 10 years. The last vehicle was checked and we added new brakes as it is being given to our daughter. More

Great experience There was no high pressure sales, Pilar showed me options based on our conversation. I felt that the person (Russell?) was looking for the best financ There was no high pressure sales, Pilar showed me options based on our conversation. I felt that the person (Russell?) was looking for the best finance options for me. Jerry walked me through the final paperwork, explained additional protections but didn’t pressure me into something I did not want. Pilar explained the features on the vehicle and made sure I was comfortable before leaving the dealership. More

Car service Everything went as expected. Had appointment and called when done. They expalained what I needed and what was upcoming. They were thorough with the Everything went as expected. Had appointment and called when done. They expalained what I needed and what was upcoming. They were thorough with the upcoming necessary service More

RECALL Service handled recall and oil chg and 75k service outstanding as they always do. The service crew was outstanding as they always are and the person w Service handled recall and oil chg and 75k service outstanding as they always do. The service crew was outstanding as they always are and the person who handled the loaner car was great More

Service The service (oil and filter change) was very quick and all persons met were very professional and polite to deal with. I would recommend Hertrich Nis The service (oil and filter change) was very quick and all persons met were very professional and polite to deal with. I would recommend Hertrich Nissan's service to anyone. More

Everyone was so great. I absolutely love my new car From the time I walked in to the showroom, I was greeted with a smile and was very welcoming. I was trading in my old Nissan for a new one. I had been From the time I walked in to the showroom, I was greeted with a smile and was very welcoming. I was trading in my old Nissan for a new one. I had been to 3 other car dealers but the team won me over. The Nissan Altima is awesome. More

4 stars could have been 5 but noone vacumned the trunk Knowledgeable workers and friendly affordable service. Price fir the oil change was below that of private shops. We would return for another service v Knowledgeable workers and friendly affordable service. Price fir the oil change was below that of private shops. We would return for another service visit soon. More

very informative We had a couple different problems, and they figured it out 1-2-3. Check engine problem, and a smell. Well the check engine problem was an easy fix We had a couple different problems, and they figured it out 1-2-3. Check engine problem, and a smell. Well the check engine problem was an easy fix (gas cap); the smell came from a previous fix from another place who did not do the work all the way. Then they found another problem that was going to be a safety hazard soon. (We were thinking there was a problem, but not a hazardous one!) But I am confident they will fix us up fine. Thanks so much! More

Great I like the customer service and fast turn vehicle service turn around. Service tech provided next service information that might be required. Cashier I like the customer service and fast turn vehicle service turn around. Service tech provided next service information that might be required. Cashier was pleasant. More

Buying a new car They were very patient and did everything they could to work their magic and get me into a brand new car!! Would highly recommend this place!! They were very patient and did everything they could to work their magic and get me into a brand new car!! Would highly recommend this place!! More