Hertrich Honda and Kia
Easton, MD
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My family just purchased 4 vehicles form Hertrich Honda and Kia. They make car buying so easy. I really appreciate the patience that these salesman have. I can say I wasn't the best at knowing what I wante and Kia. They make car buying so easy. I really appreciate the patience that these salesman have. I can say I wasn't the best at knowing what I wanted. Instead of these gentlemen becoming upset or rude they were the complete opposite. They showed me that there are still some car dealerships that care and are not just trying to sell you a car. The patience, attentiveness and service is outstanding. My family thanks you so much. Thank you for making my husband shine!!!! God Bless You all. #THECOPPERS More
CompletelyLiedto aboutneedingnewbrakepadsMarch2021Tooktoanothermechanic and there is 50% life left in them. Theygavemealistof"nec."work costingthousands Total liars. aboutneedingnewbrakepadsMarch2021Tooktoanothermechanic and there is 50% life left in them. Theygavemealistof"nec."work costingthousands Total liars. Met a former mechanicfromthere(after unfor.)who says that's how Hertrich operates. NEVERONMYCARagainoranyoneIknowForSHAME More
Great experience from start to finish I bought a beautiful new Honda Civic with the assistance of Sean Rasberry and general manager Mike McCauley. I love my new Civic! I found the pricin I bought a beautiful new Honda Civic with the assistance of Sean Rasberry and general manager Mike McCauley. I love my new Civic! I found the pricing fair and honest, not a lot of haggling, and really appreciated the ease in reaching the final price. Sean actually delivered the car and took away my old leased car. He explained all my questions about the car and was completely organized and professional. I would definitely buy from Hertrich Honda again. More
Best new car buying experience yet If you have a friend or family member looking for a Honda or Kia make sure to send them to Hertrich Honda. They make it easy to find what you are look If you have a friend or family member looking for a Honda or Kia make sure to send them to Hertrich Honda. They make it easy to find what you are looking for and they listen to what you need. More
Service at car dealer I previously had good service at Honda Dealers. Hertrich Honda was a terrible experience. I called and let them know I would wait for service , they I previously had good service at Honda Dealers. Hertrich Honda was a terrible experience. I called and let them know I would wait for service , they gave me an appointment for 2PM . I arrived 10 min early and and was told 3 people were ahead of me and it would take another 45 minutes to change the oil. It took me 30 minutes to drive to the dealer ship and it turned out to be a bust I was obviously upset . I called the Manager on duty which was a wast of time. My Honda CRV is 5 years old and I am looking for new car. This is the only dealer near me so it looks like I will be buying a Toyata instead. I will never go back to this Dealer. More
I had been looking for a reasonably price car for the last three months mostly through the internet. I went into David Wheeler to make an appointment for my wife's Honda Odyessy. While there I bumped i last three months mostly through the internet. I went into David Wheeler to make an appointment for my wife's Honda Odyessy. While there I bumped into Greg Phillips a salesman I had known for a while. He asked if I was still looking for a vehicle? I was. I told him what I had been looking for was a hardtop/covertible. He advised they had just gotten one in and I should take a look. The vehicle was what I wanted. We test drove the vehicle and went back to the dealership. I advised at the time my wife had to see the vehicle before I would make a committment and we set up a time to come back. In the meantime he had taken my information for the paperwork. I located my wife sooner than the appt. and called Greg to advise we would be right back. He put a tag on the car again so my wife could take a ride. We came back did the paperwork, worked out a couple minor problems and agreed to pick up the vehicle in two hours. When we return Greg had had the car detailed, gassed and ready to go. John Ireland had all the paperwork ready and we were done in about thirty minutes. Both these gentlemen were as helpful and courteous as any could be. I would highly reccomend them to anyone in the area who was about to purchase a vehicle. The next day I had my wife's car serviced and the service in that dept. was also excellent. More
Having worked in the automotive field for many years, I always dread making a new car purchase. I started out my dealings with James McCrea, He was very professional on the Internet and phone.....Due to s always dread making a new car purchase. I started out my dealings with James McCrea, He was very professional on the Internet and phone.....Due to scheduling conflicts, James turned me over to Greg Phillips. Greg is a very easy going Sales Person. He and his Sales Manager Jill gave me some options I did not know I had.....I ended up leasing a car valued @ nearly ten thousand dollars more than the other car I was going to lease and I ended up with smaller payment than I intended to pay. Great job to the three of you.....I am not a real easy customer under pressure.....I received only enough pressure to help me make a buying decision. I have already referred one person to Greg and will be referring others....Thanks!! More
I purchased a '09 Honda CR-V today from Greg Phillips at David Wheeler Honda in Easton. This was the second stop on our shopping trip. My husband and I stopped at a Toyota dealer first and no one came out t David Wheeler Honda in Easton. This was the second stop on our shopping trip. My husband and I stopped at a Toyota dealer first and no one came out to speak to us at all. In fact, we were ignored by the only sales person on the lot so we moved on - right next door, well, a couple miles down the road. Greg was outside when we pulled up, broken foot and all, and spoke to us. His was very personable and friendly. We felt comfortable with him right away. He asked what we were looking for and led us to a couple vehicles that really weren't our thing. When I told him what I was currently driving he knew right away what I wanted. His manner when speaking with us, explaining all the particulars and other whatnots, was like talking with someone we'd known for years. Car shopping is always an ordeal, but our experience was surprisingly pleasant. I would recommend both Greg and the dealership to anyone. More
My wife and I have puchased many new cars during our 50+ years of adult life. Greg Phillips and David Wheeler Honda have given us the best new car purchase experiences we have had during that time. Greg P years of adult life. Greg Phillips and David Wheeler Honda have given us the best new car purchase experiences we have had during that time. Greg Phillips, the sales consultant, was curteous, informed, to the point with what the dealership would and could do to make us feel good about our purchase. He didn't waste our time, yet we were not subject to any "high pressure" sales tactics. We test drove two vehicles and could have driven more if we thought it necessary. After the agreed sale we were introduced to service personnel (Ron Martin) as well as to the finance and insurance specialist (John Ireland)who closed the administrative part of the transaction. All interfaces were positive, pleasant, and informative. We will definitely recommend the dealership and the sales consultant, Greg Phillips, to others that we know are considering the purchase of a new vehicle. More
Have had the opportunity to purchase two vehicles with David Wheeler Honda. David Cox has sold both of my vehicles to me. He is a sincere confident person that always provides Outstanding Assistance. I wi David Wheeler Honda. David Cox has sold both of my vehicles to me. He is a sincere confident person that always provides Outstanding Assistance. I will purchase my third Vehicle when we are ready but the Quality of Honda products is so superior, it may be later than sooner. Now I have the honor of dealing with the Service Department. Ron Martin has exceptional Customer Service skills and continues to keep my vehicles in superior condition. It is pleasure to deal with this dealership as they know how to provide their customers with the whole package. I trust and respect this Dealership. Thank you for a "Job Well Done" More