Hertrich Ford of Elkton

destiny was super professional. answered all my questions! i had a great over all experience! highly recommended ford of elkton! answered all my questions! i had a great over all experience! highly recommended ford of elkton! More

Tara is the absolute best there is to work with! She’s kind and thorough She’s kind and thorough More

Tara has been more then great. Me and my family can always count her for any questions about servicing our vehicles. Me and my family can always count her for any questions about servicing our vehicles. More

It was a pleasure working with Tara. She ordered tires for me and they were in next day she notified me when they came in and she scheduled me same day. She ordered tires for me and they were in next day she notified me when they came in and she scheduled me same day. More

I always like bringing my car to Hertrich FORD. They do an excellent job of keeping my car running smoothly and always point out what could be a future issue that needs taken care of. The service They do an excellent job of keeping my car running smoothly and always point out what could be a future issue that needs taken care of. The service department is always able to accommodate my schedule to get my car in . They are friendly and great at answering all my questions. I appreciate the pick up and delivery I have needed to use in the past and may need in the future. More

As always, Tara was the absolute best… she always delivers top-notch customer service… her professionalism and expertise is what keeps me coming back!!! delivers top-notch customer service… her professionalism and expertise is what keeps me coming back!!! More

I always take my vehicle to Hetrich ford & Tara Keys. Never have a problem with them! Never have a problem with them! More

We’ve been going back and forth with Hertrich ford Elkton for 4 months trying to resolve a transmission issue on our 2020 F-150 (10 speed transmission). They say it’s fixed, then the problems continue. They for 4 months trying to resolve a transmission issue on our 2020 F-150 (10 speed transmission). They say it’s fixed, then the problems continue. They even left clamps in place disabling the heater and tried to pass it off as an unrelated issue to charge us a diagnostic fee to discover their mistake. The issue has yet to be resolved and in spite of the continued inconvenience of having our truck in their repair facility, they limit the ability of their shuttle driver to help me get back home. I can forgive mistakes if there is an apology and willingness to own the error and learn but their stubborn refusal to accept responsibility and continue to make excuses is astounding. More

Amazing Dealership HIGHLY HIGHLY HIGHLY RECOMMEND.. They worked with me and did everything I asked for. This is how I wish every dealership operated. I will be a ret HIGHLY HIGHLY HIGHLY RECOMMEND.. They worked with me and did everything I asked for. This is how I wish every dealership operated. I will be a return customer!! More

Best experience ever with a car dealer. Absolutely great experience working with Joe and Mark. Was able to test drive several F150 pick-ups before deciding on the one that best fit my needs. Absolutely great experience working with Joe and Mark. Was able to test drive several F150 pick-ups before deciding on the one that best fit my needs. The process of looking at inventory, test driving, and working through the deal was handled very friendly, professionally, and without pressure. Elkton Ford has my trust and will get my business in the future as well. More