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Hertrich Ford of Elkton
Elkton, MD
33 Reviews
We are thrilled to welcome you to the all-new Hertrich Ford of Elkton. As part of the Hertrich Family, we take pride in offering a full range of automotive services, including Sales, Service, Parts, Accessories, and Body Work across the Delmarva Region.
From the very beginning, the Hertrich Family recognized the value of customer loyalty. Sixty years later, our family has grown, but our dedication to customer satisfaction remains unwavering. This commitment has earned us recognition as one of the "Top 100 Dealer Groups in the United States" (Ward's Automotive).
Despite our success, our core principle has never changed: customer satisfaction comes first. Every Hertrich employee understands that our continued success and growth depend on upholding this long-standing tradition of excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 33 reviews
February 16, 2026
Service is consistently exceptional. Every time I visit the dealership, I am greeted warmly and treated with genuine respect and attentive care. Their staff takes the time to address all Every time I visit the dealership, I am greeted warmly and treated with genuine respect and attentive care. Their staff takes the time to address all my questions thoroughly and ensures my needs are fully met. Due to this outstanding experience, I have no intention of going anywhere else. More
by littlemikeymyers
Employees Worked With
February 16, 2026
I was very much pleased with the services we received. Destiny the service advisor was very helpful and was very quick and professional when she was managing our services. Destiny the service advisor was very helpful and was very quick and professional when she was managing our services. More
by Jjacksonsma3
Employees Worked With
February 14, 2026
Excellent service at Hertrich Ford of Elkton; Tara Keys was professional, efficient, responsive, and truly exceptional. was professional, efficient, responsive, and truly exceptional. More
by hejung2
February 13, 2026
The service team is very friendly and knowledgeable. Tara and Destiny work well together great communicators. It’s the only place I go to get my Ford Explorer worked on. I love it there. Tara and Destiny work well together great communicators. It’s the only place I go to get my Ford Explorer worked on. I love it there. More
by Hounddogs1062
February 13, 2026
Tara is beyond great to work with! Respect and goes above and beyond for everyone she interacts with! Highly recommend Tara and Hertrich! Respect and goes above and beyond for everyone she interacts with! Highly recommend Tara and Hertrich! More
by jimmy.turnmire
Employees Worked With
February 13, 2026
Tara Keys is a pleasure to work with. She consistently goes above and beyond to ensure her customers' needs are met, demonstrating a genuine commitment to service. I appreciate that she r She consistently goes above and beyond to ensure her customers' needs are met, demonstrating a genuine commitment to service. I appreciate that she remembers who I am and accurately identifies exactly what my vehicle requires each time I visit the dealership. This personalized attention makes my experience efficient, seamless, and satisfying. More
by kymsjeep
February 13, 2026
I love destiny she is always so caring and kind. She is a total rockstar! She is a total rockstar! More
by Jon G
February 13, 2026
I always have a great experience at Hertrich Ford of Elkton. Customer service is excellent and I will definitely return. Elkton. Customer service is excellent and I will definitely return. More
by bosticchristopher
February 13, 2026
Tara was excellent! I’m always happy with the service done at the dealership and that’s why I continue bringing my vehicles here. I’m always happy with the service done at the dealership and that’s why I continue bringing my vehicles here. More
by Zadams131
February 13, 2026
Dealing with Hertrich has always been an easy seamless process. From buying a car to having it serviced it truly is an easy process. process. From buying a car to having it serviced it truly is an easy process. More
by John Ball
Employees Worked With
