Hertrich Ford Chrysler Dodge Jeep RAM of Pocomoke

Vehicle #2 I was looking for a brand new vehicle, preferably a truck and I was going to wait for the new ford rangers to come out either end of this year or next I was looking for a brand new vehicle, preferably a truck and I was going to wait for the new ford rangers to come out either end of this year or next year. Than I get an email about leftovers and I saw a Ford f250 being advertised, so me and two friends decided to drive there in my first vehicle I got from Hertrich. The salesman William Jump, whom I got the first vehicle from, greeted us as we walked in and I told him I got the email about the leftovers and I was interested in getting a brand new truck. Luckily for me that f250 was still there and we went over the specs, made some jokes at my expense since I basically only driven much smaller vehicles than the f250 I was looking at, and I was allowed to test drive the f250 right off the get go after we inspected the truck. William Jump is an awesome salesman, he answered every question I had on the truck and comparing the f250 to the new upcoming rangers that since I was willing and able to spend the money for a nice truck, why not get the truck that I can easily get more use out of. So I went with the f250. More

1st Car Experience Robert Schmitz was awesome told him what I was looking at and let us test drive it first thing and worked with us and was wonderful couldn't have aske Robert Schmitz was awesome told him what I was looking at and let us test drive it first thing and worked with us and was wonderful couldn't have asked for a better first car buying experience! Thank you so much! And everyone was so nice and what made it even better was my daughter could go in the play room while I was going through everything it was just all together great! More

Wasnt dissapointed They have very good costomer service. They tell you all you need to know and it was about the only time i went to buy a new vehicle and was not dissap They have very good costomer service. They tell you all you need to know and it was about the only time i went to buy a new vehicle and was not dissapointed with the outcome. More

Number 6 Bought my 6th vehicle from them today. Bobby was great as usual. No pressure very helpful. I have been through the ups and downs of owning a vehicle . Bought my 6th vehicle from them today. Bobby was great as usual. No pressure very helpful. I have been through the ups and downs of owning a vehicle .This dealership stands with you if you have any problems. More

Great first time buying experience. Bob Schmitz is wonderful. He started working with me in August 2017 up until I purchased my car on February 22nd. This dealership is amazing. All my q Bob Schmitz is wonderful. He started working with me in August 2017 up until I purchased my car on February 22nd. This dealership is amazing. All my questions were answered and I did not feel like I was pressured at all. I would definitely recommend them. You are not treated as a dollar sign, they treat you like family. More

Reliability and Good Service! The Service Department and Management at Hertrich of Pocomoke is definitely 5 STARS! They exemplify the definition of professionalism, kindness with a The Service Department and Management at Hertrich of Pocomoke is definitely 5 STARS! They exemplify the definition of professionalism, kindness with attention to detail and customer service. I had to have extended warranty work done on my Jeep and began my journey where I purchased the vehicle and 4 dealers later, Hertrich of Pocomoke inherited my Jeep and I, and I couldn't be more grateful. They were responsive, followed through on their word, kept in communication with me, showed respect and fixed my Jeep! Thank you so very much for reminding me of a time where the customer was valued - you have given me some hope that there are still dealerships and service departments that care about their customers. You may be over an hour away, but the drive is well worth the reliability and dedication you show to your customers. Thanks to all of you! More

Great service department It was the most pleasant service experience I ever received. Everyone is so nice and thorough. Super clean. Great waiting area. Awesome. I will d It was the most pleasant service experience I ever received. Everyone is so nice and thorough. Super clean. Great waiting area. Awesome. I will definitely return. More

Liars I do not recommend this dealership for service to your vehicles. Did not have a good experience with the employees. Work was not done correctly. I do not recommend this dealership for service to your vehicles. Did not have a good experience with the employees. Work was not done correctly. More

Wonderful and Helpfull The service that I received was amazing the gentlemen that helped me was very knowledgeable of what I wanted and needed I am so grateful that he was h The service that I received was amazing the gentlemen that helped me was very knowledgeable of what I wanted and needed I am so grateful that he was here to help me. I'm happy with the vehicle and service thanks Bob, Lance and Mike I really appreciate your help and all that you do thanks. if I need another vehicle I know where to go. More

Awesome Sauce! Pleasant and very knowledgeable staff, quick financing, clean vehicle and full tank. Sales person Dallas Rogers is a gem to the company and I will de Pleasant and very knowledgeable staff, quick financing, clean vehicle and full tank. Sales person Dallas Rogers is a gem to the company and I will definitely recommend to family and friends. More