Hertrich Chevrolet Toyota of Pocomoke

He was equally incredibly well informed about the vehicle and it's history, while also being increadably understanding of my circumstances and budget. He was eager to help and assist me and made what would o and it's history, while also being increadably understanding of my circumstances and budget. He was eager to help and assist me and made what would of been a very stressful experience into a relaxed and confident purchase. Thank you for your time and your help! More

Entire experience was wonderful! Staff was very professional and comfortable to work with. Highly recommend this dealership, or any Hertrich dealership for that matter! Staff was very professional and comfortable to work with. Highly recommend this dealership, or any Hertrich dealership for that matter! More

Excellent customer service and support. Jaron and Clarence provided regular updates on my delivery and made the buying process seamless! Jaron and Clarence provided regular updates on my delivery and made the buying process seamless! More

The dealership was wonderful. My new car was right there on the show room floor! Jacob was awesome, and believe me, he deserves a medal for dealing with my husbands unique Philly/ My new car was right there on the show room floor! Jacob was awesome, and believe me, he deserves a medal for dealing with my husbands unique Philly/Jersey demeanor. I had to go back a couple times after purchasing the vehicle so he could help me with my onstar. He was patient and very helpful! All in all I would recommend Hertrich Chevy and Jacob to anyone!! More

We purchased a car for my mother-in-law yesterday at Hertrich Chevrolet of Pocomoke, and the experience was outstanding thanks to Jake J.. We began communicating with Jake via text the day before our vi Hertrich Chevrolet of Pocomoke, and the experience was outstanding thanks to Jake J.. We began communicating with Jake via text the day before our visit and then drove three hours to pick up the vehicle. From start to finish, Jake was responsive, professional, and extremely pleasant to work with—both remotely and in person. He truly values his customers’ time, and because of that, we were in and out of the dealership within an hour, which we greatly appreciated. As long as Jake continues working at this dealership, we will absolutely return for future vehicle purchases. Highly recommend Jake to anyone looking for a smooth, efficient, and stress-free car-buying experience. More

Jake was a pleasure to work with. He was new to us this time around and kept us informed on the delivery of our vehicle which was ordered and took the time to explain the process, et He was new to us this time around and kept us informed on the delivery of our vehicle which was ordered and took the time to explain the process, etc. The entire sales team at Hertrich over our 6 years of experience have been amazing including Clarence and Dana. Would definitely ask for Jake again for our next purchase. More

Buying a new car can be a time consuming, unpleasant experience. Jaron got the job done in a reasonable amount of time. It was also quickly apparent that Jaron was a knowledgeable and experienced Toyo experience. Jaron got the job done in a reasonable amount of time. It was also quickly apparent that Jaron was a knowledgeable and experienced Toyota salesman. Time spent in the finance office with Dana was quick and painless. Dana suggested additional protection plans but never pressured us which was greatly appreciated. Overall rating is A+ Conclusion…….ask for Jaron when looking for a new Toyota. More

Outstanding experience with Jaron Shimmel! Located the specific vehicle we were looking for, easy negotiation for our trade-in. Vehicle delivered when and as promised. Good experience overall Located the specific vehicle we were looking for, easy negotiation for our trade-in. Vehicle delivered when and as promised. Good experience overall with dealership; our 4th Toyota and a new dealership relationship. More

They made what seemed impossible possible. They didn't give up and got me in exactly what I wanted. They didn't give up and got me in exactly what I wanted. More

As usual, Hertrich did a great job. I have purchased and had my car serviced there for over 15 years. This time I called at the last minute and they were able to service my car the next I have purchased and had my car serviced there for over 15 years. This time I called at the last minute and they were able to service my car the next morning, which I appreciate. The staff are always kind and considerate. One member even brought me a hot chocolate. More