Herrin-Gear Lexus

Employees are eager to please. The process was fast and simple. The dealership was emasculate. simple. The dealership was emasculate. More

I would of given a 1 star rating if it hadn't been for Stan. Awesome service manager. Thank you Stan! Stan. Awesome service manager. Thank you Stan! More

Excellent service ,Gay is usually my service advisor ,Josh fill in and took very good care of me. ,Josh fill in and took very good care of me. More

It was a joy to buy my new Lexus 350 from Herrin-Gear Lexus in Jackson. Lexus in Jackson. More

Service advisor Al Bouldin was a lifesaver. Had a dead battery - jumped off twice during day - before arriving at dealership 15 mins before service Dept closed. He was so kind and understanding. apologize battery - jumped off twice during day - before arriving at dealership 15 mins before service Dept closed. He was so kind and understanding. apologized that they did not have my battery in stock but would get one the next morning. As promised he called me mid morning to let me know car was ready. When I picked up he had also had the car washed. He is the best!! More

Jon Shoulders, Chip Partridge and Robert Hadden were a real pleasure to work with! So long as the new ownership at Herrin-Gear Lexus keeps this team intact, we will only buy our Lexus vehicles from them! real pleasure to work with! So long as the new ownership at Herrin-Gear Lexus keeps this team intact, we will only buy our Lexus vehicles from them! A+++ This team is the epitome of what customer service should be! More

Gay, set up everything for me, and always follows through. Great service is one of the reasons I always buy a Lexus. I know I can set my appointment in advance and get a loaner car. through. Great service is one of the reasons I always buy a Lexus. I know I can set my appointment in advance and get a loaner car. More

Josh was Awesome! Repair techs were kind and knowledgeable. Waiting area was nice. Just an overall good experience and wait time was not long at all. knowledgeable. Waiting area was nice. Just an overall good experience and wait time was not long at all. More

Everyone was polite and gave me all the facts on the work being done. Work was done on a timely basis and car was done before the scheduled time being done. Work was done on a timely basis and car was done before the scheduled time More

Service was very professional. I didn’t wait a long time. Very satisfied customer. Thanks Very satisfied customer. Thanks More