Herrin-Gear Lexus

car purchase experience Enjoyed dealing with the staff. Very professional and helpful. Came to decide on the price easily without too much back and forth. Fast follow-up Enjoyed dealing with the staff. Very professional and helpful. Came to decide on the price easily without too much back and forth. Fast follow-up More

Great care from Al and Herrin Gear Lexus. My 2013 300h needed 60000 mile servicing. It drives like a new vehicle, like the day I bought it. Great service. Al was an exceptional help. My 2013 300h needed 60000 mile servicing. It drives like a new vehicle, like the day I bought it. Great service. Al was an exceptional help. More

Had recall work done The service person was top notch. Gay was friendly helpful courteous. She did what she said she would and I could not be any happier. The service person was top notch. Gay was friendly helpful courteous. She did what she said she would and I could not be any happier. More

Excellent staff and sevice work My car was recalled for an airbag issue. I was set up with a loaner, my repair date was moved up to accommodate a vacation. I was ever pleased with th My car was recalled for an airbag issue. I was set up with a loaner, my repair date was moved up to accommodate a vacation. I was ever pleased with the entire process. Gaye and Wilson are the BEST More

Very helpful..called and explained problem. When we bought our car my husband called Herrin Gear telling them what kind of car he was interested in. They delivered the car, picked up trade in. M When we bought our car my husband called Herrin Gear telling them what kind of car he was interested in. They delivered the car, picked up trade in. My husband didn't have to leave his recliner. More

A+ Experience I have never enjoyed purchasing a vehicle as much as I recently did at Herrin-Gear Lexus. NO pressure to make a purchase. I received information abo I have never enjoyed purchasing a vehicle as much as I recently did at Herrin-Gear Lexus. NO pressure to make a purchase. I received information about the vehicle that was informative and helpful in a very casual and friendly atmosphere. All of the staff went out of their way to make us feel appreciated. Every future Lexus I purchase will be at Herrin-Gear!!! More

Great service, worked hard to make deal work! I enjoyed my experience with the dealership, thought I purchased a good product at a fair price. I would do business again. Also got the deal done I enjoyed my experience with the dealership, thought I purchased a good product at a fair price. I would do business again. Also got the deal done fast, so that my daughter could get off to college. Stan More

Good experience Gay was very helpful. It meant a lot to drive two hours to Jackson and get a loaner car to eat lunch rather than sit in the waiting room for several h Gay was very helpful. It meant a lot to drive two hours to Jackson and get a loaner car to eat lunch rather than sit in the waiting room for several hours. More

Purchased new tires I needed new tires and also had a rattle in my arm rest ... I was able to get both items taking care of on the visit. I needed new tires and also had a rattle in my arm rest ... I was able to get both items taking care of on the visit. More

I received excellent customer service from everyone I came in contact with. They weren't pushy at all and I was treated like a queen!! My sales person and my finance person were about e from everyone I came in contact with. They weren't pushy at all and I was treated like a queen!! My sales person and my finance person were about excellent!! More