Herrin-Gear Lexus

Great service We have recently purchased our 2nd vehic from HGL and there is a reason we are repeat buyers. HGL offers excellent service from the greeter to the se We have recently purchased our 2nd vehic from HGL and there is a reason we are repeat buyers. HGL offers excellent service from the greeter to the service attendant. AND it seems like everyone is genuinely sincere in their concern that everything is done right! More

Christopher brett bennett He's great, explained everything. Very knowledgeable. Kudos Stan the manager is always very helpful. Not to mention hot coffee and snacks. Very nice f He's great, explained everything. Very knowledgeable. Kudos Stan the manager is always very helpful. Not to mention hot coffee and snacks. Very nice facility More

Very good service. I had a very pleasant service agent help me with my 70,000 service. Comfortable sitting area. I will be back when my vehicle needs service. K I had a very pleasant service agent help me with my 70,000 service. Comfortable sitting area. I will be back when my vehicle needs service. Kathleen Vicksburg, MS More

Rebecca Bradley is always to help in anyway possible. She always sees to my needs and takes care of any problems, which are none. She get a 5 star rating from me. is always to help in anyway possible. She always sees to my needs and takes care of any problems, which are none. She get a 5 star rating from me. More

Great experience! Rebecca went above and beyond to make my experience a good one! She even let me drop my car a day early and get a loaner so that I could be on time to Rebecca went above and beyond to make my experience a good one! She even let me drop my car a day early and get a loaner so that I could be on time to a morning meeting in Jackson. She's the best! More

Very positive Jason was good to work with and found us exactly what we wanted. We were very pleased. We Will recommend him and dealership to friends and we will com Jason was good to work with and found us exactly what we wanted. We were very pleased. We Will recommend him and dealership to friends and we will come back. More

GX460 routine service As always, everyone was very friendly. The service was performed in an acceptable time frame. The accomadations while waiting were excellent. Schedu As always, everyone was very friendly. The service was performed in an acceptable time frame. The accomadations while waiting were excellent. Scheduling the service took longer than I would have anticipated. I called about three times never receiving a live answer from a service agent. Was finally able to leave a voice mail and received a return call about an hour later. People must have been awfully busy. I understand this is a known issue being addressed. More

"Top Notch" This was my first experience with purchasing a vehicle of this magnitude. My sales consultant Arthur Kendrick, as well as financial service manager Ro This was my first experience with purchasing a vehicle of this magnitude. My sales consultant Arthur Kendrick, as well as financial service manager Robert Hadden was very friendly, knowledgeable, and patient with me during my car buying experience. I have an appointment scheduled in six (6) days to meet with the IT tech to help me navigate and get to know my vehicle better. All of this is "Top Notch" service and I would recommend to all. More

Great staff Buying process was smooth. Jonathan and Alex were great to work with. I still have to return to meet with the IT tech to finish the buying experience. Buying process was smooth. Jonathan and Alex were great to work with. I still have to return to meet with the IT tech to finish the buying experience. More

Pleasant and Professional buying experience. I gave this rating because my experience with purchasing my vehicle was very positive and professional from end to end starting with my salesman Greg I gave this rating because my experience with purchasing my vehicle was very positive and professional from end to end starting with my salesman Greg. More