Herrin-Gear Lexus

I was very pleased with Al and the service Tech on this 90,000 mile service that I wanted done before I drove it the first time after the purchase! with Al and the service Tech on this 90,000 mile service that I wanted done before I drove it the first time after the purchase! More

Learned a lot about my new Lexus, The Staff was very helpful, Made sure my concerns were taken care of, for this I am very thankful.Hopefully my future visits will be as satisfying as The Staff was very helpful, Made sure my concerns were taken care of, for this I am very thankful.Hopefully my future visits will be as satisfying as this one. More

Now That's SERVICE Always a professional and helpful team. Received notification of a recall on my car. Contacted Herrin Gear. Recall was addressed as stated and servic Always a professional and helpful team. Received notification of a recall on my car. Contacted Herrin Gear. Recall was addressed as stated and service completed within a day as promised. THANKS-- More

Lexus Purchase I have been dealing with Chip Partridge for many years. He is honest- professional -knowledgeable - and by far the best person I have ever dealt with I have been dealing with Chip Partridge for many years. He is honest- professional -knowledgeable - and by far the best person I have ever dealt with through the years in the automobile businees. He is a real credit to Herrin- Gear Lexus. More

Quick & Easy Such a great experience. Was able to schedule my appointment via email. Everything was quick and easy from setting up the appointment to having my car Such a great experience. Was able to schedule my appointment via email. Everything was quick and easy from setting up the appointment to having my car serviced. My service guy was available and ready for me when I arrived. More

Great experience at Herrin Gear Lexus! I purchased my first vehicle at Herrin Gear Lexus and it was a wonderful experience. All of the employees were very helpful and patient with me throug I purchased my first vehicle at Herrin Gear Lexus and it was a wonderful experience. All of the employees were very helpful and patient with me throughout the entire process! I would definitely recommend Herrin Gear Lexus to a friend!! More

Professional....Great Service! 👍 Lexus Herrin Gear Is The Best!!!! Great professional service. Gay is extremely concerned and knowledgeable of all service needs. Customer Time is of Lexus Herrin Gear Is The Best!!!! Great professional service. Gay is extremely concerned and knowledgeable of all service needs. Customer Time is of great importance.....and my experience has been good. Very Satisfied. More

Excellent. I gave the rating because customer service was excellent. I was late but the rep was so accommodating and understanding. I highly recommend to friends I gave the rating because customer service was excellent. I was late but the rep was so accommodating and understanding. I highly recommend to friends. More

Service Gay and the staff at Lexus are always friendly and the best when it comes to taking care of me as a customer and my wife’s car known as Eleanor! G Gay and the staff at Lexus are always friendly and the best when it comes to taking care of me as a customer and my wife’s car known as Eleanor! Great job as always! More

Always excellent with Gaye and Stan. It’s always a pleasant experience with My service representative Gaye and the service manager Stan. I can not thank them enough for a job well done an It’s always a pleasant experience with My service representative Gaye and the service manager Stan. I can not thank them enough for a job well done and the personal care both give. Both are outstanding employees. More