Herrin-Gear Lexus

Good customer service The customer service staff was friendly and very helpful. Took care of very thing I needed in short time frame. Will recommend to other others The customer service staff was friendly and very helpful. Took care of very thing I needed in short time frame. Will recommend to other others More

We love our new car! We have been looking forward to the arrival of the LS500 with great excitement. Chipper Lucas called to say that Herrin Gear had one on the showroom We have been looking forward to the arrival of the LS500 with great excitement. Chipper Lucas called to say that Herrin Gear had one on the showroom floor. We made an appointment, went in, and bought it! Lexus has really pulled out all the stops in the design of this vehicle. We love it, and as always, Herrin Gear was very professional and accommodating in the purchase process. More

Two thumbs up!!! Al did a wonderful job in making me feel like a priority and a valued customer. He even gave suggestions to help keep my car in great condition. Al did a wonderful job in making me feel like a priority and a valued customer. He even gave suggestions to help keep my car in great condition. More

very quick and efficient Our visit was quicker than expected and they were very friendly and helpful. Waiting area was very nice and comfortable for the duration of our servic Our visit was quicker than expected and they were very friendly and helpful. Waiting area was very nice and comfortable for the duration of our service. More

50k check up Al did a great job working with my schedule. He returned my phone call in a timely manner and had everything waiting on me when I arrived. Al did a great job working with my schedule. He returned my phone call in a timely manner and had everything waiting on me when I arrived. More

Great Customer Service! I had my vehicle serviced recently at Herrin-Gear Lexus. I was very pleased with the quality of the work performed and my service consultant, Gay Luna I had my vehicle serviced recently at Herrin-Gear Lexus. I was very pleased with the quality of the work performed and my service consultant, Gay Lunardini. More

Service I was completely happy with the service I received. Gay ordered tires for our vehicle and had them in the next day and on my vehicle within a couple I was completely happy with the service I received. Gay ordered tires for our vehicle and had them in the next day and on my vehicle within a couple of hours. More

Recent Visit The sales manager appears young but knows his vehicles and people. I got the feeling he was truly pairing me right where I should be in regards to t The sales manager appears young but knows his vehicles and people. I got the feeling he was truly pairing me right where I should be in regards to the right lexus for us. Not a young person myself, the pricing feels especially fair since this is not my first Lexus. More

Excellent Service Department Appreciate the customer service and knowledge of Joshua Watts. Joshua was extremely helpful in keeping me informed of any changes are requirements fo Appreciate the customer service and knowledge of Joshua Watts. Joshua was extremely helpful in keeping me informed of any changes are requirements for services on my Lexus. More

humbled and happy This time warrants the 3rd time this vehicle has broken down on me in a matter of months....Stan helped me tremendously. I was ready to sell it and go This time warrants the 3rd time this vehicle has broken down on me in a matter of months....Stan helped me tremendously. I was ready to sell it and go elsewhere....He made it right... More