Herrin-Gear Lexus

Everything I asked for and more! Gay was so helpful...even held on to my loaner when I was late! I’ll always ask for Gay! She told me what to expect as cost and was great. Gay was so helpful...even held on to my loaner when I was late! I’ll always ask for Gay! She told me what to expect as cost and was great. More

Service was excellent, i was offered a vehicle. I was greeted by Mr Partridge, when i arrived he explain to me the service I needed offered me a complimentary car if i had to run errands. I was tho I was greeted by Mr Partridge, when i arrived he explain to me the service I needed offered me a complimentary car if i had to run errands. I was thoroughly satisified with the service. More

1 year / 10,000 mile Brett made this visit extremely pleasant. He was very professional and courteous. We would highly recommend this Dealership to our friends and family Brett made this visit extremely pleasant. He was very professional and courteous. We would highly recommend this Dealership to our friends and family based on this visit. More

warranty service I brought in my Lexus GX 460 for its first warranty service. Al Bouldin was very friendly and took care of needs very promptly. I would highly recomme I brought in my Lexus GX 460 for its first warranty service. Al Bouldin was very friendly and took care of needs very promptly. I would highly recommend Al. More

timely I was given a loaner vehicle to do my errands while my vehicle was serviced. They had the loaner ready for me when I got there and my vehicle was serv I was given a loaner vehicle to do my errands while my vehicle was serviced. They had the loaner ready for me when I got there and my vehicle was serviced in a timely manner. I appreciate the effort to get me where I needed to be without a hassle. More

Quick Good customer service. Overpriced, however. Should absolutely include a complimentary car wash. Even smaller service centers do it and for the price c Good customer service. Overpriced, however. Should absolutely include a complimentary car wash. Even smaller service centers do it and for the price charged here, it is a must. More

60k service We were thoroughly satisfied with our service experience last Wednesday. It was a busy day, but Brett Bennett got us in, explained what would be done, We were thoroughly satisfied with our service experience last Wednesday. It was a busy day, but Brett Bennett got us in, explained what would be done, and got us our loaner car promptly. We also had the Takata airbag recall done. Our car was returned, washed and ready, at the time we were told it would be. Everything was top shelf. Thanks! More

Great service Gay is always so pleasant and helpful in getting my service scheduled and in getting me in a loaner vehicle! Everyone always seems so positive. Gay is always so pleasant and helpful in getting my service scheduled and in getting me in a loaner vehicle! Everyone always seems so positive. More

Good service I had a new car key made and reprogrammed at the Herrin-Gear Lexus, the service department provided very good service, and everything works fine after I had a new car key made and reprogrammed at the Herrin-Gear Lexus, the service department provided very good service, and everything works fine after the job done. More

Friendly and accommodating The service department did everything to accommodate my wife and I even though we had to change the date of service. We came over from Ruston, La and The service department did everything to accommodate my wife and I even though we had to change the date of service. We came over from Ruston, La and they got us out much quicker than I had expected. While we were there everyone was extremely friendly and courteous. Best service we have had. Thanks Josh and Cody(our sales person). You guys made it a pleasurable trip. More