Herrin-Gear Lexus

Great salesman but vehicle has been in service 4 times since purchase 1 month ago. Service department has been very nice and considerate just having difficulty figuring out the problem to fix it. Fingers since purchase 1 month ago. Service department has been very nice and considerate just having difficulty figuring out the problem to fix it. Fingers crossed this time!! More

I was vey pleased with my service, and the employee that I worked with. My only complaint was that my vehicle was not washed, which is usually always done with my service. I was told that it is still a comp I worked with. My only complaint was that my vehicle was not washed, which is usually always done with my service. I was told that it is still a complimentary service, but you now have to ask for it. If I had known that I need to ask for a complimentary wash, I would have done so. Otherwise, my service was great. More

I love working with Gay. I always know things will go smooth. I had a few questions for Rob, and he answered my questions. I also had the pleasure of meeting Wally Purser, I always know things will go smooth. I had a few questions for Rob, and he answered my questions. I also had the pleasure of meeting Wally Purser, the Pre-Owned Manager. All three meetings were 5 star and informative. I appreciate their advice, and more importantly, I trust them. More

My initial rep was not at the dealership when I arrived but another service representative stepped in & finished. but another service representative stepped in & finished. More

Gay was friendly and very helpful. She got me in right away. Only thing negative is the cost. She got me in right away. Only thing negative is the cost. More

I am extremely pleased with the outstanding service I received from Jim Hornback and Walley Purser in my first ever Lexus purchase. Jim kept in touch with me over almost a year during this crazy used aut received from Jim Hornback and Walley Purser in my first ever Lexus purchase. Jim kept in touch with me over almost a year during this crazy used auto market. Whenever a car that seemed to match my needs was coming in he would promptly notify me with pertinent information. He worked to show me how to operate features and get software upgrades that made my iPhone was able to use CarPlay via a Lexus update. Walley worked with me to make sure I was completely satisfied with the financial part of my purchase and was instrumental in the sale taking place. More

Gay L. Is the best at what she does. She is always courteous, on time, helpful. Is the best at what she does. She is always courteous, on time, helpful. More

I HAVE DONE BUSINESS WITH THIS OUTSTANDING DEALERSHIP SINCE THE EARLY 70'S. EXCELLENT SERVICE ALWAYS OFFERING TO HELP WITH VEHICLES. I HAVE BEEN A LEXUS OWNER FOR ALL OF TH DEALERSHIP SINCE THE EARLY 70'S. EXCELLENT SERVICE ALWAYS OFFERING TO HELP WITH VEHICLES. I HAVE BEEN A LEXUS OWNER FOR ALL OF THESE YEARS.... EXTREMELY PLEASED WITH THEIR EXCELLENT SERVICE WITH BOTH THE SALES FORCE AND FINANCIAL AREA WITH EXECUTING DOCUMENTS. . . . More

Gay Lunardini was knowledgeable, helpful, beyond courteous, and provided EXCELLENT customer service. I will definitely request Gay as my service representative from this time forward. courteous, and provided EXCELLENT customer service. I will definitely request Gay as my service representative from this time forward. More

Everyone was great to work with. I will definitely purchase another vehicle from this dealership. I will definitely purchase another vehicle from this dealership. More