Herrin-Gear Lexus

Oil leak repair Excellent service and Josh Watts made the experience as easy as possible. My vehicle was ready when promised and the cost of the repair was slightly Excellent service and Josh Watts made the experience as easy as possible. My vehicle was ready when promised and the cost of the repair was slightly less than the estimate. More

This was my first visit The people were fast and efficient in servicing my vehicle. I only needed a 5000 mile checkup so it was very quick. Everyone was polite and personala The people were fast and efficient in servicing my vehicle. I only needed a 5000 mile checkup so it was very quick. Everyone was polite and personalable. More

Great experience The service that was provided on my scheduled appointment was great experience. The customer service person was friendly and professional. She got me The service that was provided on my scheduled appointment was great experience. The customer service person was friendly and professional. She got me in my loaner car and on my way. She instructed me on how long it would take to service my vehicle and would call when ready. In all great service visit. More

Very Professional The purchase of our new car was a great experience. All of the individuals were very professional! We would highly recommend this dealership for sale The purchase of our new car was a great experience. All of the individuals were very professional! We would highly recommend this dealership for sales and service. More

Great experience I was able to make a convenient appointment on short notice and get a loaner. My regular representative was out, and Josh took care of me. He got me i I was able to make a convenient appointment on short notice and get a loaner. My regular representative was out, and Josh took care of me. He got me in and out quickly. The problem was fixed for the amount quoted. I really appreciate the service. More

Very good Friendly staff. I felt no pressure whatsoever to make a purchase. Very easy to work with. I plan to stay with Lexus and this dealership. Friendly staff. I felt no pressure whatsoever to make a purchase. Very easy to work with. I plan to stay with Lexus and this dealership. More

Great car buying experience Got the car I wanted with no hassle. No prodding questions, never pushed a single items. Just gave me straight forward options and that was that. Exac Got the car I wanted with no hassle. No prodding questions, never pushed a single items. Just gave me straight forward options and that was that. Exactly how car buying should be. More

60k service Delayed service (prolonged) because tires ordered in advance and had arrived, were given to another customer. Overall service experience pleasant and Delayed service (prolonged) because tires ordered in advance and had arrived, were given to another customer. Overall service experience pleasant and courteous. I am a long time Lexus owner. More

Still good.. I was disappointed that there was not a loaner available as scheduled but my service rep, Gay, did all in her power to alleviate the problem....she ev I was disappointed that there was not a loaner available as scheduled but my service rep, Gay, did all in her power to alleviate the problem....she even let me run errands (in my vehicle) and came to pick it up at my convenience. More

Lexus service experience Excellent, professional and wonderful customer service. A model of how an auto service department should be. Very nice waiting area with amenities pr Excellent, professional and wonderful customer service. A model of how an auto service department should be. Very nice waiting area with amenities provided. I had reserved a loaner which is also a much appreciated option. More