Herrin-Gear Lexus

Excellent, Fantastic Excellent sales staff and very receptive to the wants and needs I had in leasing a new 2019 RX350. I will definitely use this dealership again - this Excellent sales staff and very receptive to the wants and needs I had in leasing a new 2019 RX350. I will definitely use this dealership again - this is my second car from Lexus Herrin Gear in the past 3.5 years. A fantastic experience!! More

Great experience! Thanks to the mechanic for the detailed explanation of the problem identified with my car. He pinpointed the exact location and I was able get a true Thanks to the mechanic for the detailed explanation of the problem identified with my car. He pinpointed the exact location and I was able get a true visual of the problem. Gay was very helpful also. More

October Service 2007 400h I have used the service at Herr Gear Lexus for all services on my 2007 Lexus RX 400h since purchasing it new. Service department professional and acc I have used the service at Herr Gear Lexus for all services on my 2007 Lexus RX 400h since purchasing it new. Service department professional and accommodating. More

Service The service center is very efficient. I also really appreciate that they provide me with a courtesy car for the day. Gay is always nice and helpful. The service center is very efficient. I also really appreciate that they provide me with a courtesy car for the day. Gay is always nice and helpful. More

Quick and efficient I had a noon meeting and they were able to get my service completed with time to spare. They even washed the car for me. I had a noon meeting and they were able to get my service completed with time to spare. They even washed the car for me. More

Service It was very quick and easy from leaving vehicle and picking it back up. They seemed to have a good flow. Hope next experience is just as good. It was very quick and easy from leaving vehicle and picking it back up. They seemed to have a good flow. Hope next experience is just as good. More

Car Buying Made Easy My sales consultant, Shaun, was personable, knowledgeable, accommodating and accessible. He didn't pressure me or worry me, and made my first car buy My sales consultant, Shaun, was personable, knowledgeable, accommodating and accessible. He didn't pressure me or worry me, and made my first car buying experience in 10 years as easy and pleasant as one can be. Similarly, the day I picked the car up, the sales office was efficient and friendly. Though I hope I don't have to buy another vehicle for another 10 years, I'd go back to Herrin Gear Lexus in a heartbeat. More

Top notch service Quick services and great hospitality lobby while you wait. Everyone so eager to assist you. Clean and friendly environment, reasonable prices to have Quick services and great hospitality lobby while you wait. Everyone so eager to assist you. Clean and friendly environment, reasonable prices to have your car serviced. More

Excellent service The staff was very friendly. Excellent customer service. I travel from 2 1/2 hours away so the timeliness of service was greatly appreciated. I highly The staff was very friendly. Excellent customer service. I travel from 2 1/2 hours away so the timeliness of service was greatly appreciated. I highly recommend this Lexus dealership. More

Loaner Car Glad my consultant gave me a loaner car to get around while my car was in the shop. Part had to be ordered from another place Glad my consultant gave me a loaner car to get around while my car was in the shop. Part had to be ordered from another place More