Herrin-Gear Lexus

Routine maintenance/service Always have great service. My car is well taken care of and the customer service representatives are always very attentive, professional and courteous Always have great service. My car is well taken care of and the customer service representatives are always very attentive, professional and courteous. Great place! More

Excellence!!!!!! I dearly appreciate the courteous attitude of the service personnel. Superior quality attention to customers in every respect. The atmosphere of the w I dearly appreciate the courteous attitude of the service personnel. Superior quality attention to customers in every respect. The atmosphere of the waiting area with ample space with tables just in case a customer brought a little work. (which I did) to complete. More

Cranking issue I was having an occasional issue with the car cranking, there was a diagnosis of the key fob being too close to another electronic device. Hopefully t I was having an occasional issue with the car cranking, there was a diagnosis of the key fob being too close to another electronic device. Hopefully this will fix the problem. Radio display says it need a software update, disappointed to here under warranty it would be about $400. More

Service Alphonso Bouldin was the service guy and was very professional and timely. Shaun Conerly was my salesman and he checked to make sure everything was go Alphonso Bouldin was the service guy and was very professional and timely. Shaun Conerly was my salesman and he checked to make sure everything was going as it should. Excellent experience More

excellent service The service was scheduled by my sales person who worked with me when I purchased my vehicle and he is great about getting me a quick appointment with The service was scheduled by my sales person who worked with me when I purchased my vehicle and he is great about getting me a quick appointment with a rental. The service person was very friendly and got my car serviced in a timely manner. More

Very good. Service rep. Great but she had to go get loaner gassed up, which should have already been done , before I could leave. Not her vault that it was no Service rep. Great but she had to go get loaner gassed up, which should have already been done , before I could leave. Not her vault that it was not ready. More

Excellent service As always, the service was excellent. I was notified when the part was received at the dealership, an appointment convenient for me was scheduled and As always, the service was excellent. I was notified when the part was received at the dealership, an appointment convenient for me was scheduled and the work was performed as promised. More

Excellent Al Bouldin was great. He provided excellent customer service. Looking forwarding to seeing Al on my next visit. Also, thanks to Shaun my Salesman fo Al Bouldin was great. He provided excellent customer service. Looking forwarding to seeing Al on my next visit. Also, thanks to Shaun my Salesman for scheduling my appointment. More

Wonderful Easy friendly and perfdct service. Thank you so so much. Brennan was awesome. This is the first time he has been our service advisor and he was gre Easy friendly and perfdct service. Thank you so so much. Brennan was awesome. This is the first time he has been our service advisor and he was great! More

Excellent experience. I got what I expected, a excellent timely experience. Very satisfied . Very good very good, real good, will be back again because I like the service t I got what I expected, a excellent timely experience. Very satisfied . Very good very good, real good, will be back again because I like the service they give ! Enjoyed it ! More