Herrin-Gear Lexus

Always great service. Prompt and professional. The entire department is top notch! They provide loaner vehicles and wash your vehicle before they return it to you! entire department is top notch! They provide loaner vehicles and wash your vehicle before they return it to you! More

Recall on Passenger Side Airbag I waited for my vehicle. Dealership provided refreshments while I waited which were appreciated. It did take a little longer than anticipated but wa I waited for my vehicle. Dealership provided refreshments while I waited which were appreciated. It did take a little longer than anticipated but waiting area was comfortable and employees courteous. More

30,000 service Gay was so friendly. She invited me to have coffee and refreshments. The service was completed early. The only problem was while I was waiting, a v Gay was so friendly. She invited me to have coffee and refreshments. The service was completed early. The only problem was while I was waiting, a very nice salesman, Mark Fortune, saw me looking at the RX350. I went for a test drive and was sold on the car. The next day I bought it. Excellent service and sales. More

I was very last minute before they closed due to a battery issue. Gay went above and beyond to ensure that my car was ready in a short period of time. She was great!! battery issue. Gay went above and beyond to ensure that my car was ready in a short period of time. She was great!! More

I have always received excellent service at Herrin Gear Lexus in Jackson, MS. JOSH WATTS is very professional and courteous. I was in & out in less time than expected. Lexus in Jackson, MS. JOSH WATTS is very professional and courteous. I was in & out in less time than expected. More

Service Team Treats Like You Like Family Gay Lunardini and Andy Schaub are the best! They really treat their customers with the same care as if you are family. Gay is prompt in letting you Gay Lunardini and Andy Schaub are the best! They really treat their customers with the same care as if you are family. Gay is prompt in letting you know what services are needed and the cost of the services. She wants to make sure your service experience the best it can possibly be. She makes sure that you are taken care of no matter what the circumstances are. I highly recommend Gay and Andy because they go the extra mile for you. More

One gets excellent service at Herrin Gear Lexus in Jackson. In and out for a quick routine service and oil change with a scheduled appointment. Jackson. In and out for a quick routine service and oil change with a scheduled appointment. More

Gay is the hardest worker and such a delight Gay is always busy but finds time for the customer. I was in a hurry and she offered me a ride or I could wait, which ended up taking about 30 minutes Gay is always busy but finds time for the customer. I was in a hurry and she offered me a ride or I could wait, which ended up taking about 30 minutes. She kept me informed and led to a place where I could get free drinks (water, tea, etc) More

service team is the best!! I always have excellent service at Herrin Gear Lexus. Gay L in service always has a smile on her face when i come in and makes sure i am completely ta I always have excellent service at Herrin Gear Lexus. Gay L in service always has a smile on her face when i come in and makes sure i am completely taken care of no matter what the issue is . They are efficient with my time and always go over and beyond to take care of me. More

Prompt and very courteous customer service Service was prompt, courteous, and was completed faster than promised. This was appreciated because I was waiting for my vehicle. I am considering a n Service was prompt, courteous, and was completed faster than promised. This was appreciated because I was waiting for my vehicle. I am considering a new Lexus and it is nice to know that service remains excellent. More