Herrin-Gear Lexus

Great service, very nice to a loaner car, vehicle was vacuumed and ready earlier than expected. Everything was taken care We are pleased Thanksgiving tiu vacuumed and ready earlier than expected. Everything was taken care We are pleased Thanksgiving tiu More

Professional, courteous and welcoming to customers. Great lobby area with plenty of sitting room, stocked with bottled waters and snacks. Staff works hard to provide great service. lobby area with plenty of sitting room, stocked with bottled waters and snacks. Staff works hard to provide great service. More

great very friendly very attentive and friendly young man, easy to talk to and he returned all my phone calls had to bring car back for them to check the tires he made su very attentive and friendly young man, easy to talk to and he returned all my phone calls had to bring car back for them to check the tires he made sure that the work was done in a timely matter .Thank you very much for your time Jim. More

Excellent customer service and follow up customer service after the sale. The staff was friendly and honest. I had a painless and satisfying sales experience. after the sale. The staff was friendly and honest. I had a painless and satisfying sales experience. More

First class service First class buying experience with experienced staff who clearly were committed to providing excellent service: cogent answers to all questions, shari First class buying experience with experienced staff who clearly were committed to providing excellent service: cogent answers to all questions, sharing techniques for maintaining the vehicle, informative presentation on features and operations, and prompt follow through on several smaller items. More

Very friendly and knowledgeable staff. The entire process was unbelievably smooth and quick. Best car buying experience I’ve ever had. I’d recommend this dealership to anyone. was unbelievably smooth and quick. Best car buying experience I’ve ever had. I’d recommend this dealership to anyone. More

We purchased our leased Lexus. Chip Partridge came to our home in our concern for Covid 19. We appreciate his going out of his way. home in our concern for Covid 19. We appreciate his going out of his way. More

We had a great experience! Everyone was very accommodating to meeting our needs for a SUV. We are greatly pleased with our SUV. Would highly recommend! accommodating to meeting our needs for a SUV. We are greatly pleased with our SUV. Would highly recommend! More

Thank you eveyone! Couldn't have been any easier or better! Thank you to everyone, sales and service. Took care of everything that I needed! I love my car! Couldn't have been any easier or better! Thank you to everyone, sales and service. Took care of everything that I needed! I love my car! More

After driving 2 hours and running into a traffic jam we were informed that they would not change the oil in our vehicle. We would have made it 30 minutes before the shop closed but we were given a firm NO. were informed that they would not change the oil in our vehicle. We would have made it 30 minutes before the shop closed but we were given a firm NO. When I called back to speak to a supervisor I was transferred 3 different times and was not able to speak to anyone. More