Herrin-Gear Lexus

My first visit didn’t make great impression but salesman Cody changed my perspective. He was helpful, listened, sought and got what I wanted (I’m a little opinionated and want what I want). Everyone else Cody changed my perspective. He was helpful, listened, sought and got what I wanted (I’m a little opinionated and want what I want). Everyone else from the guy (Jeff) that made me sign 40 pieces of paper (not really, it’s all on computer), Matthias who was understanding as I took notes on the 40 buttons in controlling the vehicle and everyone else I came in contact was 5 stars. More

Excellent customer service and knowledge of vehicles. Shuan C. did an awesome job making the numbers work. We will continue to use a Herrin Gear Lexus for future lease and purchases. Shuan C. did an awesome job making the numbers work. We will continue to use a Herrin Gear Lexus for future lease and purchases. More

Stan Gorman, service manager and Andy, shop foreman, are both knowledgeable and can explain in laymen's terms what and why they are recommending whatever for the customer. both knowledgeable and can explain in laymen's terms what and why they are recommending whatever for the customer. More

I'm a first time Lexus buyer and thoroughly pleased with my experience. Rob and Chip are excellent at their jobs. I came away with a good deal and a beautiful new car. my experience. Rob and Chip are excellent at their jobs. I came away with a good deal and a beautiful new car. More

I have been a customer of Herrin Gear sine 1979 and always receive excellent service. My salesman is great and the entire staff that I deal with is professional and always refer to me by me name. Larry always receive excellent service. My salesman is great and the entire staff that I deal with is professional and always refer to me by me name. Larry Buford is the best salesman that I have dealt with, always smiling and works hard to satisfy customers. Herrin Gear is number one in my book. More

Gay always does a great job for me. She works with my schedule and is really friendly. I will only bring my car to her. schedule and is really friendly. I will only bring my car to her. More

Gay is the most professional, attentive and caring person. She is trustworthy with good recommendations. I look for her to help us with all our Lexux service needs. person. She is trustworthy with good recommendations. I look for her to help us with all our Lexux service needs. More

First time for service. Prompt attention and engaging staff. Nearly $300 55k service was pricey. Thought the vehicle would be washed. It wasn’t. Not a major disappointment yet seemed ‘off’ given the leve staff. Nearly $300 55k service was pricey. Thought the vehicle would be washed. It wasn’t. Not a major disappointment yet seemed ‘off’ given the level of service during the purchasing process. More

Josh is the best and I absolutely trust him to make sure I am taken care of. I had to have a tire replaced due to a cut and he was honest and told me that my other tires still had life on them and did not n I am taken care of. I had to have a tire replaced due to a cut and he was honest and told me that my other tires still had life on them and did not need to be replaced at this time. That made me feel good to know that he wasn’t trying to trick me just for a sale. More

quick, efficient service. Clean waiting area with ample drinks and snacks. No pressure to "upsell" to another service. Friendliest people around. Thank you, HGL, thank you. drinks and snacks. No pressure to "upsell" to another service. Friendliest people around. Thank you, HGL, thank you. More