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Herrin-Gear Lexus

Jackson, MS

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606 Reviews

1685 High Street

Jackson, MS

39202

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Showing 606 reviews

March 16, 2021

They think they found the trouble with my Lexus. I sure hope so to They worked with me over a weekend and had it ready Monday More

by gloryb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
March 16, 2021

Al provided great customer service. Al is very friendly, efficient, and very communicative. He is amazing, and to me he is one of the "BEST"service advisor. More

by Coleman10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bouldin
March 12, 2021

Gay is always helpful and knowledgeable. She is one of the main reasons I keep coming back. She treats her customers with respect. She keeps me informed of the progress when my car is being serviced. More

by mrushing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay L.
March 09, 2021

Prompt service! Very accommodating. Friendly staff. Wonderful customer service. Comfortable lounge area. Visit assured me that I made the right decision in selecting a Lexus as my next vehicle. More

by zmcbeth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay Lunardini
March 07, 2021

Joshua took great care of our needs as he always does. We were serviced at our appointment time and we’re pleased with the service. More

by P.L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
March 05, 2021

I made an appointment to get my Lexus serviced and everything was ready when I arrived. The Service person was great. Everything was explained before the work was started. More

by epricecanton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann
March 03, 2021

Too far away. Know that's not your fault, but staff was helpful and friendly and you did have a nice waiting area and clean bathrooms. 👍 More

by Betty Faye
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know names yet and can't recognize anyone in masks.😷
February 25, 2021

As usual Gay Lunardini is the best. She can carry a heavy work load and make every customer feel special. My visit was very good. More

by carguy Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gay Lunardini
February 23, 2021

Very efficient. Very accommodating . I came in to schedule an appointment and the service manager worked me in so I wouldn't have to come back. More

by verawalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
February 12, 2021

Excellent customer service, friendly and on the spot from the time I arrived until the time I departed. One of the best service departments I have used. More

by whead55946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I have know idea
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