Herrin-Gear Lexus

Mr. Bouldan was very professional. He answered all questions and I am satisfied with the service department. I am also satisfied with someone calling to follow up with my visit. questions and I am satisfied with the service department. I am also satisfied with someone calling to follow up with my visit. More

Very pleasant experience. Very pleased with our experience and Cody’s tolerance for our bad jokes. Would recommend Herrin- Gear to our friends. Thank you. experience and Cody’s tolerance for our bad jokes. Would recommend Herrin- Gear to our friends. Thank you. More

Very good visit. There was no pressure to buy but I was given good information. I am very pleased with my new car and also with the people I dealt with. given good information. I am very pleased with my new car and also with the people I dealt with. More

Very polite and pleasant experience overall. The finance department was the BEST I have experienced. We bought a Mercedes just a few days prior to buying the Lexus, and the experience at Lexus was 100% bett department was the BEST I have experienced. We bought a Mercedes just a few days prior to buying the Lexus, and the experience at Lexus was 100% better than our experience at the Mercedes dealership. More

Gay was wonderful. The waiting time was very short! I will always bring my car here because everyone here is very nice and will make sure you get in and out. will always bring my car here because everyone here is very nice and will make sure you get in and out. More

Gay greeted me very quickly and was very efficient with checking me in for my oil change and tire rotation. She gave me an estimate on time as I was waiting for this service. It was ready before the esti checking me in for my oil change and tire rotation. She gave me an estimate on time as I was waiting for this service. It was ready before the estimated time that she gave me. Very happy with this service visit at Herring Gear Lexus. More

Al Bouldin was absolutely wonderful. But of course he always is. I have 3 recalls on my vehicle and he went ahead and ordered my part. always is. I have 3 recalls on my vehicle and he went ahead and ordered my part. More

Finally was able to get the free car wash during the service visit after about 2-3 years of the car wash being out of service! service visit after about 2-3 years of the car wash being out of service! More

Service from representative, Gay Lunardini, was professional and courteous. Was aware of meeting my time constraint and checked the progress and kept me informed. Very positive! professional and courteous. Was aware of meeting my time constraint and checked the progress and kept me informed. Very positive! More

The service received from Al Boldin professional and courtesy. The ability to schedule the appointment online was easy to use. No issues since oil change. courtesy. The ability to schedule the appointment online was easy to use. No issues since oil change. More