Herrin-Gear Chevrolet

I went in for basic maintenance, oil change, rotation of tires, etc. and everything went smoothly. Mr. Bomgardner was very professional in answering questions and the wait was not extremely long. tires, etc. and everything went smoothly. Mr. Bomgardner was very professional in answering questions and the wait was not extremely long. More

I had an amazing experience with my salesperson Jessie Landry. He went above and beyond to meet my needs. I am the proud new owner of a 2020 Chevy Malibu! Eddie Kelly was another impressive individual who Landry. He went above and beyond to meet my needs. I am the proud new owner of a 2020 Chevy Malibu! Eddie Kelly was another impressive individual who helped me finance. He was wonderful! Thank you guys! More

Mr. Anderson, I think, gave us the best deal possible. He made sure we had everything needed for the truck in one day. We appreciated the fact that we didn't have to make an extra trip back since we lived ap made sure we had everything needed for the truck in one day. We appreciated the fact that we didn't have to make an extra trip back since we lived approximately 125 miles one way. More

Fod always make me feel welcome and that he cares about my service needs. He keeps me updated on the progress of my vehicle being serviced. my service needs. He keeps me updated on the progress of my vehicle being serviced. More

Didn't take long for oil change so that was very good, they do all our oil changes so thanks to all the service people they do all our oil changes so thanks to all the service people More

The sales department are awesome up to the time you sign all the paperwork then your forgot about. You better hope nothing goes wrong with your new ride. The service department is a complete joke. I’ve been all the paperwork then your forgot about. You better hope nothing goes wrong with your new ride. The service department is a complete joke. I’ve been lied to, been placed on hold for long periods of time never to talk with anyone. I have called the service manger and left numerous voicemails for him to call me back. Never heard back from him. And on the times I did get a call back it wasn’t from him. This last time my truck was in the service department it took seven weeks to get it back. It sat the first three weeks in their yard, then they ran a diagnostic test on it. Seen it was going to be a tuff one to figure out. So it sat another three weeks. This whole time they were fixing other people’s vehicles that where not as complex to fix. I was told they have to recreate the exact problem I’m having out of the vehicle, for them to work on it. But how can that happen on a 1 mile test drive. I drive my truck 11 hours a day and when something messes up, that’s what happened. But that’s not good enough to get it fixed. They act like you are making things up. And there is nothing wrong with the vehicle. With that being said I bought my truck new the end of May 2020 since then the truck has been in GM shops for over 100 days combined visits. They have worked on the same problems over and over not fixing them. Now the bumper to bumper warranty is up. So all the things they didn’t fix while it was under warranty is now on me! With all that being said. The truck was bought to make me a living with and has about cost me everything. Hoping to get more then a week on this last repair job. Oh and let’s not forget that when I picked up my truck the inside of it smelled like a bar, full of cigarette smoke. More

People there were very courteous and helpful. They spent a lot of time helping me understand the features of my new 2500 Silverado. I was in and out in a very efficient manner ! Great job, Herrin Gear ! a lot of time helping me understand the features of my new 2500 Silverado. I was in and out in a very efficient manner ! Great job, Herrin Gear ! More

I was very pleased with the service I received. John was very friendly and professional. I would recommend him to anyone. Continue providing excellent service to customer. very friendly and professional. I would recommend him to anyone. Continue providing excellent service to customer. More

I had the honor to work with sales associate Herbert! Herbert was very friendly, pleasant, and patient with me. He was genuinely sincere and not just as an salesman as an individual! His spirit says it a Herbert was very friendly, pleasant, and patient with me. He was genuinely sincere and not just as an salesman as an individual! His spirit says it all! He work with me until I left in my new ride and I love it! If you go to Herrin Gear Chevrolet see Herbert he's definitely the guy👍 More

Very helpful and did everything they said they would. No hassles. We will continue to use Herrin Gear For all of our vehicle needs in the future hassles. We will continue to use Herrin Gear For all of our vehicle needs in the future More