Herrin-Gear Chevrolet
Jackson, MS
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Service representative explained the process and it happened just as it was explained. I was advised of the needed repairs and quoted two options. Repairs were performed as I requested. Representati happened just as it was explained. I was advised of the needed repairs and quoted two options. Repairs were performed as I requested. Representatives was pleasant and thorough. The car was repaired the same day and I was very pleased with the service. More
Poor Customer Service. I ordered a new vehicle and the salesman did not order what I wanted on my vehicle. He never called me to let me know my request was not available. H I ordered a new vehicle and the salesman did not order what I wanted on my vehicle. He never called me to let me know my request was not available. He made it seem as if he had done what I asked. When I picked up my vehicle, I was then told they could not get what I wanted. When I contacted the New Car Sales Manager, he told me it would be an additional $500 to get what I wanted. I will NEVER purchase another vehicle from Herrin Gear and I will tell anyone who asks to not go there. More
The service was great. My appointment was handled on time. My only concern was the difference in oil change price that was online. Why was the price not the same? time. My only concern was the difference in oil change price that was online. Why was the price not the same? More
We had a very good experience. Dan was very knowledgeable and helpful with getting our trade in taken care of so that we could purchase our new 2022 Chevrolet Z71 Suburban. and helpful with getting our trade in taken care of so that we could purchase our new 2022 Chevrolet Z71 Suburban. More
I can't say enough good things about my over all experience with Herrin Gear Chevrolet. We have always gotten excellent service but I wanted to thank Mr. Richard Swarthout, who went above and beyon experience with Herrin Gear Chevrolet. We have always gotten excellent service but I wanted to thank Mr. Richard Swarthout, who went above and beyond with taking care of me. He is a pleasure to do business with and I highly recommend you give him a call. More