Herndon Chevrolet

We had warranty work completed on our Chevy Silverado. Brian Busby was exceptionally helpful, informative, and kind. He made sure we were given a good quality rental while the work was completed and kept Brian Busby was exceptionally helpful, informative, and kind. He made sure we were given a good quality rental while the work was completed and kept us informed of the progress of the repair. The professionalism and high quality customer service was outstanding. I highly recommend Herndon Chevrolet. More

I moved to the Lexington area almost a year ago and started servicing my Tahoe at Herndon Chevrolet. The service department has been absolutely wonderful every time that I have had any kind of service started servicing my Tahoe at Herndon Chevrolet. The service department has been absolutely wonderful every time that I have had any kind of service done. I can't begin to tell you how great Cindy Roof in service has been and the service manager is wonderful. Cindy has went above and beyond to make sure that she helps me out in the best way. I would highly recommend Herndon Chevrolet to anyone needing service or needing a new/used vehicle. The service manager and Cindy are there to help their customers to be fully satisfied! I have never experienced such professionalism, friendliness and great customer service from any other dealership in my life! More

Cade Roberts was very attentive to my request to purchase a new Suburban. I told him that my husband is deployed and I needed help with purchasing a vehicle because I had never done it alone before. Cade wal a new Suburban. I told him that my husband is deployed and I needed help with purchasing a vehicle because I had never done it alone before. Cade walked me through the seemingly endless paperwork required. On the day I picked up the Suburban, I asked if Herndon could check over my 2004 Suburban because I was planning on sending my twin daughters back to college in Mississippi in that vehicle. He walked me back to the repair shop and introduced me to a very nice man who took care of my 2004. Cade has even called just to see if I need help with anything inside the 2011 and asking if I liked my new vehicle. Of course, I love my new vehicle! I would highly recommend Cade Roberts to anyone needing to purchase a vehicle at Herndon Chevrolet. He has a great attention to detail. More

I felt that the sales guy Kirk as well as the used car manager worked very well with meto find the right car at the right price. manager worked very well with meto find the right car at the right price. More

I bought my new to me 2010 Impala at Herndon because this is where I have always brought my 2003 Impala for service. Kirk was very friendly and attentive. Everyone I worked with was very nice. is where I have always brought my 2003 Impala for service. Kirk was very friendly and attentive. Everyone I worked with was very nice. More

We have worked with Herndon for many years, we purchase many of our commercial vehicles and company cars from this dealership. Each time we approach Steve Kritt about a need that we may have, he is quick t many of our commercial vehicles and company cars from this dealership. Each time we approach Steve Kritt about a need that we may have, he is quick to listen to our needs and search out the best vehicle to satisfy them. He is in constant contact with our purchasing agent, Lisa Stevens, keeping her informed of all the steps in the purchasing process. We had one particular instance where we were unsure of the type of vehicle that would best suit our needs and Steve Kritt patiently and knowledgeably answered all our questions and even went so far as allowing us to drive the few vehicles that we were looking at inorder to allow us to make a more informed decision. I would recommend Herndon Chevrolet and in particular Steve Kritt to anyone needing to purchase not only a commercial vehicle but a passanger one as well. More

The personnel with whom I dealt were very knowledgeable and courteous. They represented the dealership and Chevrolet in a very professional manner. The questions which I asked were answered in a thorough and courteous. They represented the dealership and Chevrolet in a very professional manner. The questions which I asked were answered in a thorough and timely fashion. I believe that I received a fair price for the vehicle which I purchased. I was extremely comfortable during the entire buying process. In the event that I should have the need for another Chevrolet product in the future, I would not hesitate to visit Herndon Chevolet. More

This is the second new vehicle I have purchased from Herndon. The people in the sales and service are very professional and qualified. The only thing I see that could be improved is the clean up of new Herndon. The people in the sales and service are very professional and qualified. The only thing I see that could be improved is the clean up of new vehicles. Both my 1500 and the new vehicle I purchased this week left a lot to be desired with the cleaning of the windows inside and out. More

Billy did a great job and is always a pleasure to work with.... The Best experience ever in purchasing a new vehicle. Would highly recommend to anyone... go check them out and drive away with a new Chevy with.... The Best experience ever in purchasing a new vehicle. Would highly recommend to anyone... go check them out and drive away with a new Chevy today.. More

I was very pleased with the service I received. I have had an issue with a passenger door for over a year now and have not gone to have it serviced. By the time I went, my warranty had been expired for a had an issue with a passenger door for over a year now and have not gone to have it serviced. By the time I went, my warranty had been expired for a couple of months. Cindy was very pleasant and coded the repair as under warranty, which I very much appreciated. I was very impressed! More