Herndon Chevrolet

In and out Went to trade in my old vehicle for a new to me car. Was served by Ken McKenzie...Fabulous, got the car I Really wanted and he made arrangements for t Went to trade in my old vehicle for a new to me car. Was served by Ken McKenzie...Fabulous, got the car I Really wanted and he made arrangements for the modifications I wanted at a fair price. In and out easy, peasy mac and cheesy. This is the 3rd vehicle I have purchased from Herndon and would do it all again. More

Very Disappointed, not does deserve one star I have been going to Herndon for 5 years, never had a problem, always excellent service from everyone, maintenance and sales. But after this visit, I I have been going to Herndon for 5 years, never had a problem, always excellent service from everyone, maintenance and sales. But after this visit, I will not go back. I took two vehicles in for service. I ask for oil change with synthetic, tire rotation. They called me later saying the vehicle was ready and that I needed to service the trans fluid and it was $109.00. Ok I said, service it and I picked it up. Nothing on the receipt about the tire rotation and they used the wrong oil, and they serviced the power streeing not the trans fluid. On the other vehicle, there was a recall, however, it was not done because they didnt have time. WOW. What a terrible change in business. This is also bad for Lexington because there are lots of residence that will find themselves going to Irmo where they can find good service. More

service is a lie Took the vehicle in for repair and they could not look at it for a week. Called them they give me the run around. They also saw the vehicle a few week Took the vehicle in for repair and they could not look at it for a week. Called them they give me the run around. They also saw the vehicle a few weeks before and did not say anything about having an appointment to see the vehicle then. I was told they started this 6 months ago. Was told by an employee to go to another dealership that i would get better service there. The other dealership is going to look at it today. More

Excellent Service While traveling from Georgia to Virginia a light showed up on my dash. I located Herndon Chevrolet using my GPS. I pulled in and was advised that serv While traveling from Georgia to Virginia a light showed up on my dash. I located Herndon Chevrolet using my GPS. I pulled in and was advised that service was completely booked, but when I advised that I was traveling the service writer immediately took my keys and had my car checked. I would recommend this dealership to and if I lived in SC, this would be my dealership of choice for service. More

Good ole slick Willy of car sales. My wife and I purchased two vehicles here. When we returned for the third the salesman didn't offer any discount for our being a three time repeat cu My wife and I purchased two vehicles here. When we returned for the third the salesman didn't offer any discount for our being a three time repeat customer. When we decided not to buy because of this they pulled the ole we can't find your car keys when evaluating our trade in. When I complained the owner side with the salesman and basically told us too bad. Will never go back even though I see a truck I want and if it wasn't for our past experience I would be on my way there not to buy it. More

Terrible Dealer DO NOT buy a used vehicle from Herndon Chevrolet. They tout their multi point inspection. They then push a very over priced extended warranty in a v DO NOT buy a used vehicle from Herndon Chevrolet. They tout their multi point inspection. They then push a very over priced extended warranty in a very deceptive manner. Do the math when they start giving you the monthly payment options. When the vehicle breaks down 4 days later they will allow you to pay to have it towed to the dealership and pay for the repairs??? The true colors of all the nice people you deal with during the buying process come to light. After I towed it to another repair shop further inspection brought to light more items in need of repair. Not a reputable dealer. More

Several issues with my used car. Horrible service! I paid $13,000 in cash and have nothing but issues. They could care less after they got paid. I'd never recommend this dealership I paid $13,000 in cash and have nothing but issues. They could care less after they got paid. I'd never recommend this dealership More

LOW trades This dealer offered $3000 less than all the others on my trade and let my cash deal walk out their door. First and last trip to this place. Sorry I wa This dealer offered $3000 less than all the others on my trade and let my cash deal walk out their door. First and last trip to this place. Sorry I wasted my Saturday on them. More

Radio had a short Bought my truck used and certified two months ago from a dealer in NC. Had a short in my radio so they checked it out, found the problem, and fixed it Bought my truck used and certified two months ago from a dealer in NC. Had a short in my radio so they checked it out, found the problem, and fixed it, under warranty, no questions asked. More

Consistent, Top Quality Service from Sales to Service I bought a 2012 Camaro brand new. It's now 66K miles later and I still love it. I've had very few issues and, what issues I've had, were very quickl I bought a 2012 Camaro brand new. It's now 66K miles later and I still love it. I've had very few issues and, what issues I've had, were very quickly handled by the folks in Herdon's Service Department. I went this morning for a routine oil change. Made my appointment yesterday through the online portal. I quickly received an email confirmation PLUS a follow-up call by Cindy to confirm my appointment. I arrived right on time and it was clear they were pretty busy. I was immediately greeted by a service representative who ushered me inside and to the waiting area. He estimated my time in and out to be within the hour. That's exactly what was delivered. Which is how it goes every time I am there for any type of service. Everyone at this dealership is friendly, professional, and consistent on delivering on their commitments. Further, the car is still awesome and a blast to own. I definitely will be purchasing at Herdon again! B Spires More