Herlong Ford - Service Center

Took vehicle in for regular service. Everyone was quite pleasant and courteous. Job done on schedule in a very acceptable time frame. I'll be back when next service is due! THANKS! Everyone was quite pleasant and courteous. Job done on schedule in a very acceptable time frame. I'll be back when next service is due! THANKS! More

Worst experience ever with service department. I got back into my vehicle an drove off I got back into my vehicle an drove off More

I waited over two hours to be told it would cost over $600 to fix something. I had been in multiple times for this issue and told they’d need to see it happen to fix it. now that my warranty is out, they $600 to fix something. I had been in multiple times for this issue and told they’d need to see it happen to fix it. now that my warranty is out, they can fix! They told me a few weeks ago that my warranty was good through January! More

Easy to work with. Pleasant staff. Great group of people to work with. Knowledgeable staff. Pleasant staff. Great group of people to work with. Knowledgeable staff. More

Very friendly. No charges that would need explanations. No unnecessary delays. My impression from the dealership is that they are a group of decent people. No charges that would need explanations. No unnecessary delays. My impression from the dealership is that they are a group of decent people. More

We have always had excellent service but this time everything went wrong. We ordered a part and waited... we had to call to find out it was sitting there. Then a 3 hour job turned into 2 full days and everything went wrong. We ordered a part and waited... we had to call to find out it was sitting there. Then a 3 hour job turned into 2 full days and a mechanic change. The car was ready at close of business day 2 but we were not called until 10:15 the next morning on the 3rd day. The promised call from the manager never happened, very disappointing. More

Been doing service on my vehicle for a year and They service is done in a quick and timely manner. No outstanding fees whatsoever. Honest mechanics willing to answer any questions you may have. I would service is done in a quick and timely manner. No outstanding fees whatsoever. Honest mechanics willing to answer any questions you may have. I would recommend to anyone. More

They are family owned and operated, everyone there is so friendly and full of joy. It is such a pleasant atmosphere to be in at all times. I even recommended a person to purchase a vehicle from their dealer friendly and full of joy. It is such a pleasant atmosphere to be in at all times. I even recommended a person to purchase a vehicle from their dealership. More

Very friendly and knowledgeable! They have always went above and beyond to help me! Will definitely be going back! They have always went above and beyond to help me! Will definitely be going back! More

The experience from Herlong Ford was excellent. They are very courteous and responsive to customers needs They are very courteous and responsive to customers needs More