217 Reviews of Herlong Ford - Service Center
Very satisfied!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! More
2019 F-150 radio update After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, T After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, THE SYNC 3 RADIO SYSTEM WAS OUT OF DATE!!!!!! System for the radio was downloaded and at present time is working properly. Amazing !!! More
Fast and Friendly Service We came for them to fix our windows on a wrong day. They took our vehicle in anyway. Thank You Would have been a long drive We came for them to fix our windows on a wrong day. They took our vehicle in anyway. Thank You Would have been a long drive More
The best service in the area,py with Extremely Happy with Herlong Ford services , every time I have a need with anything The service department is there to accommodate the appointments in Extremely Happy with Herlong Ford services , every time I have a need with anything The service department is there to accommodate the appointments in a timely manner. Thank you More
Customer care I recently took my car in for service. The care was awesome and very timely.. I would recommend Herlong and I will be going back. I recently took my car in for service. The care was awesome and very timely.. I would recommend Herlong and I will be going back. More
Flat tire While traveling through Edgefield, I had a flat tire. The people at Herlong were extremely helpful and helped me get back on the road quickly. While traveling through Edgefield, I had a flat tire. The people at Herlong were extremely helpful and helped me get back on the road quickly. More
Routine Oil Change Went in for a routine oil change and tire rotation. Arrived 12 Noon, everyone was going to lunch. No problem. Finished service at 2:15. Seems like a r Went in for a routine oil change and tire rotation. Arrived 12 Noon, everyone was going to lunch. No problem. Finished service at 2:15. Seems like a rather long wait. Everyone was friendly and easy to work with. Fred and I talked about a potential future purchase. More
Misleading Very mislead on the service repair needed and time frame of when it would be fixed. Was told one thing by one person and then one thing from the other Very mislead on the service repair needed and time frame of when it would be fixed. Was told one thing by one person and then one thing from the other person. Was without vehicle for a week and was told part would be ordered and repaired the next day. Big lack of communication. More
Installing Trailer Hitch Willing to help and very knowledgeable about my questions. Serviced my truck on time. Everyone is alway so friendly and on top of meeting your needs. Willing to help and very knowledgeable about my questions. Serviced my truck on time. Everyone is alway so friendly and on top of meeting your needs. More
Just an oil Change I had an appointment for just an oil change. The work began on time and was completed in a timely manner. The woman in service was very friendly and k I had an appointment for just an oil change. The work began on time and was completed in a timely manner. The woman in service was very friendly and kept me updated on progress. The women handling my payment were also friendly and efficient. The extra bonus was getting my car back having been washed. I will be back to Herlong. More