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217 Reviews of Herlong Ford - Service Center
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June 25, 2019
Always wonderful! Everyone is always wonderful at Helong Ford. Service is great, fast and friendly. I would definitely recommend this dealership for your new car shoppi Everyone is always wonderful at Helong Ford. Service is great, fast and friendly. I would definitely recommend this dealership for your new car shopping as well as for whatever service vehicle may need. More
by JO131
Verified CustomerEmployees Worked With
Brittany Ashley, Brittany Clester
June 10, 2019
2017 Mustang Service I had my 2017 Mustang serviced one day last week and my appointment was scheduled for 1:00 pm. As it turns out, Herlong Motors serviced my car first I had my 2017 Mustang serviced one day last week and my appointment was scheduled for 1:00 pm. As it turns out, Herlong Motors serviced my car first thing that morning, and notified my husband that the job was completed. I appreciate the quick turn-around, thank You!! Customer Service at Herlong Motors is exceptional, always!! More
by janedoo1954
Employees Worked With
Other Employees :
Brittany Ashley, Brian McCann, Bryan Bedenbaugh, Brittany Clester
May 25, 2019
Exceptional service! Outstanding Dealership! Always friendly and in and out service when scheduled. Always a great experience every visit from initial vehicle purchase! Hi Outstanding Dealership! Always friendly and in and out service when scheduled. Always a great experience every visit from initial vehicle purchase! Highly recommended for all things Ford Vehicles.. More
by mbales1968
Employees Worked With
Brittany Clester
May 10, 2019
Great customer service! Great service department. Everyone was great. Everyone at Herlong Ford are easy going. I live two miles from Satcher Ford but rather drive 25 miles Great service department. Everyone was great. Everyone at Herlong Ford are easy going. I live two miles from Satcher Ford but rather drive 25 miles to Herlong Ford for all of my car and truck needs. More
by erglej
Employees Worked With
Brittany Ashley
May 09, 2019
Great customer service It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very respectful! More
by motonphoebe
May 07, 2019
Tire repair charge.. Have always had good service but when I received a charge of $33.50 to repair a tire puncture, I was really amazed and upset...Not sure I would recomm Have always had good service but when I received a charge of $33.50 to repair a tire puncture, I was really amazed and upset...Not sure I would recommend as a result of this incident... More
by bogieman30
Employees Worked With
Did not get name of management person who came up after my complaining about cost of tire repair.., Brittany Ashley, Natalie Stevens
April 30, 2019
Quick service Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. More
by DEBRA_BC1
Employees Worked With
Sorry cant remember their names getting old...
April 29, 2019
Dissatisfaction I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing a vehicle and it also took 2 weeks. More
by YOLANDAMYERS2281
Employees Worked With
Brittany Ashley, Bryan Bedenbaugh
April 26, 2019
Return service Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a repair done the day I bought the truck. Thanks. More
by Junior72
April 17, 2019
Pleasant experience Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyo Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyone was very pleasant to include staff behind the cashier desk. More
by JOHNLAMANNA0
Employees Worked With
Brittany Ashley
