Herlong Ford

Herlong has always been a great dealership I seem to be having a small problem with engine running warmer than I expect. Perhaps it is not really a problem, but I can say this, Bobby(service ma I seem to be having a small problem with engine running warmer than I expect. Perhaps it is not really a problem, but I can say this, Bobby(service manager) has gone above and beyond any other manager I have known to check for any problems and assure me that the truck is fine. I appreciate this. Anything I have asked for he has provided. More

Easy new car purchase We had been looking for about six months for a new car to replace our Ford Taurus . We found the Edge and perfect fit for our lives at this time. It We had been looking for about six months for a new car to replace our Ford Taurus . We found the Edge and perfect fit for our lives at this time. It was so amazing to walk in , state what we wanted, and have it there in just a few days. James was very patient and diligent - making sure eveything was just as we requested. His patience was "tested" on this sale and he passed with flying colors! More

The service and parts department are great to work with. Brittany Hutchins is exceptionally accomodating and fun to work with. She really knows her stuff! The other service advisors and parts staff are great Brittany Hutchins is exceptionally accomodating and fun to work with. She really knows her stuff! The other service advisors and parts staff are great as well! More

Makes servicing your car easy The gang at Herlong go above and beyond to make your experience a positive one. We were going out of town and needed car oil change a couple recalls The gang at Herlong go above and beyond to make your experience a positive one. We were going out of town and needed car oil change a couple recalls corrected. We were able to drop the car off night before and once service was complete- we received a call and option to pay over the phone, as we werent sure of our return to the area. Keys would have been locked inside the car for us to pick up at our leisure. Our arrival to town was earlier than expected- and we were able to pick keys up at customer service desk... easy peasy and NO WORRIES~~ Keep up the great work. More

Exceptional People and Service! Recently drove from Aiken to Edgefield to purchase my daughter her first car. From the moment we stepped on the lot the entire staff was courteous, pr Recently drove from Aiken to Edgefield to purchase my daughter her first car. From the moment we stepped on the lot the entire staff was courteous, professional and went out of their way to make my family and I comfortable. Our salesman, Mr. Fred Munns went above and beyond to ensure that we found the right vehicle for our daughter and ensured that not only was our daughter comfortable with the car, but that my wife and I were also comfortable. Once the decision was made on which vehicle we were purchasing, Mrs. Janet took over for financing and ensured we got the best rate and made the entire process amazingly simple and painless. From start to finish this was the single best car buying experience I have ever had in over 20 years of purchasing vehicles. I highly recommend anyone who is looking to purchase a new or used vehicle to drive over and see the staff at Herlong as you will not find a better group of professionals anywhere else and their service to their customers is second to none! More

Exceptional ! James Ray, our sales person, was professional , friendly and actually listened to us. . He did a number of dealer searches and managed to find an F150 James Ray, our sales person, was professional , friendly and actually listened to us. . He did a number of dealer searches and managed to find an F150 that was equipped as we wanted. No pressure from him or Miss Jamie the finance manager. We found all the staff to be helpful, courteous and friendly. More

Not good. Not happy with the sales staff. The worst buyers experience I have ever had. The salesman was incompetent . Wouldn’t return my calls . Left wondering about answers to my question .I The worst buyers experience I have ever had. The salesman was incompetent . Wouldn’t return my calls . Left wondering about answers to my question .I was extremely stressed after my dealings with HERLONG Ford . More

Outstanding service Outstanding support throughout the buying process. I am from out of state, and they were very attentive to my questions. Their website is well run. I Outstanding support throughout the buying process. I am from out of state, and they were very attentive to my questions. Their website is well run. I highly recommend visiting. More

Great experience My daughter was in a really bad car accident recently, and we were in the market to replace her vehicle. We had intended to look at a car at Herlong My daughter was in a really bad car accident recently, and we were in the market to replace her vehicle. We had intended to look at a car at Herlong on our way to another Ford dealership. We were quite impressed with Glenn McCall and his willingness to go above and beyond to make our experience pleasant. We decided that there was no need to look any further, and Glenn and Jaime took really good care of us. I would definitely recommend Herlong Ford to my friends, and I would also recommend Glenn in particular. More