Herlong Ford

Very helpful and truthful Always someone asked if I was being helped already soon as I came through the door. Fred and Natalie were great help and polite. Will recommend Always someone asked if I was being helped already soon as I came through the door. Fred and Natalie were great help and polite. Will recommend More

Buying a new Ford truck Excellent salesman very knowledgeable In answering all my guestions. Up to date on new truck features. I have purchased many Ford cas and trucks and I Excellent salesman very knowledgeable In answering all my guestions. Up to date on new truck features. I have purchased many Ford cas and trucks and I can truefully say it was a very smooth purchase. More

Flat tire While traveling through Edgefield, I had a flat tire. The people at Herlong were extremely helpful and helped me get back on the road quickly. While traveling through Edgefield, I had a flat tire. The people at Herlong were extremely helpful and helped me get back on the road quickly. More

Excellent I was please with the service of Fred Munns, going out of his way to find the truck that I had requested. Also picking up a cover for the back of the I was please with the service of Fred Munns, going out of his way to find the truck that I had requested. Also picking up a cover for the back of the truck after the sale. More

Best Ford service and responsible people. Wes H went out of his way to find us the vehicle we wanted with in our price range. The service department inspected and added the aftermarket accesso Wes H went out of his way to find us the vehicle we wanted with in our price range. The service department inspected and added the aftermarket accessories to our specifications. Job well done. More

Painless Wonderful people from the time entering the showroom to driving away. Large selection of vehicles. I really appreciated the training on all of the be Wonderful people from the time entering the showroom to driving away. Large selection of vehicles. I really appreciated the training on all of the bells and whisles, as my last new car purchase was 8 years ago, and so much has changed as well as the ability to call for additional guidance. I am very pleased with the attention from a small town dealership. More

Routine Oil Change Went in for a routine oil change and tire rotation. Arrived 12 Noon, everyone was going to lunch. No problem. Finished service at 2:15. Seems like a r Went in for a routine oil change and tire rotation. Arrived 12 Noon, everyone was going to lunch. No problem. Finished service at 2:15. Seems like a rather long wait. Everyone was friendly and easy to work with. Fred and I talked about a potential future purchase. More

Misleading Very mislead on the service repair needed and time frame of when it would be fixed. Was told one thing by one person and then one thing from the other Very mislead on the service repair needed and time frame of when it would be fixed. Was told one thing by one person and then one thing from the other person. Was without vehicle for a week and was told part would be ordered and repaired the next day. Big lack of communication. More

Traveled 3 hours-Well worth it!! I traveled 3 hours to get the exact color combo in an F-250 that i was looking for. Jaime was my sales person and she was great to deal with. ALWAYS r I traveled 3 hours to get the exact color combo in an F-250 that i was looking for. Jaime was my sales person and she was great to deal with. ALWAYS responded immediately to any questions I had. We were able to negotiate the best deal for me over the web and phone without being at the dealership. Upon arriving at the dealership, everyone was friendly to include the other sales professionals, the finance person ,and the ownership/management of the dealership. VERY GOOD experience and would recommend them to others. Obvious that it is a FAMILY Dealership that has been doing it the right way for quite some time.....................Wes-Meryl-and Jaime-Thank you so much!!!! 10+++++++ More