Herlong Ford

Return service Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a Overall good experience except it seemed there was a delay in ordering or getting part in. Bryan took care of me since this was a return visit for a repair done the day I bought the truck. Thanks. More

Not Happy-Wes Herlong cleared things up Still waiting on second set of keys, detailing not satisfactory with numerous scratches that should have been filled. Still waiting on answers to the Still waiting on second set of keys, detailing not satisfactory with numerous scratches that should have been filled. Still waiting on answers to these problems. Keys ordered and SUV repaired. Happy now. More

Pleasant experience Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyo Very professional on-time service. Brittany was very helpful and accommodating. Enjoyed watching the news while my truck was being serviced. Everyone was very pleasant to include staff behind the cashier desk. More

Very satisfied!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! I was very pleased with my service. I only waited a few minutes and found out that my first tune up was on the house. I was pleasantly surprised!! More

Awesome Dealership!! Extremely pleased with every aspect of Herlong Ford. They have brought back the personalized aspect of purchasing a new vehicle. Awesome people with Extremely pleased with every aspect of Herlong Ford. They have brought back the personalized aspect of purchasing a new vehicle. Awesome people with amazing attention to detail!! More

2019 F-150 radio update After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, T After several complaints about the radio not working properly, set up an appointment to have it checked out. Reason not working properly, was told, THE SYNC 3 RADIO SYSTEM WAS OUT OF DATE!!!!!! System for the radio was downloaded and at present time is working properly. Amazing !!! More

Fast and Friendly Service We came for them to fix our windows on a wrong day. They took our vehicle in anyway. Thank You Would have been a long drive We came for them to fix our windows on a wrong day. They took our vehicle in anyway. Thank You Would have been a long drive More

The best service in the area,py with Extremely Happy with Herlong Ford services , every time I have a need with anything The service department is there to accommodate the appointments in Extremely Happy with Herlong Ford services , every time I have a need with anything The service department is there to accommodate the appointments in a timely manner. Thank you More

Wonderful Experience I've never had such a good experience with a dealership as I've had at Herlong Ford. I purchased a new vehicle from this dealership and, from the very I've never had such a good experience with a dealership as I've had at Herlong Ford. I purchased a new vehicle from this dealership and, from the very beginning until the very end of the process, they were nothing but honest, helpful, and genuine. They truly put themselves in the customer's shoes and try to do everything they can to offer the best service possible and to help get the best deals/financing for customers. I will definitely be having my new car serviced here and will be sending my friends and family here to shop for their vehicles as well. More

Customer care I recently took my car in for service. The care was awesome and very timely.. I would recommend Herlong and I will be going back. I recently took my car in for service. The care was awesome and very timely.. I would recommend Herlong and I will be going back. More