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Herlong Ford
Edgefield, SC
941 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 941 reviews
May 10, 2019
Pleasure dealing with Herlong Ford Dealing with Herlong Ford and Freddie Munns was a pleasure from the time I walked into the dealership until the time I drove my new F-150 off the lot Dealing with Herlong Ford and Freddie Munns was a pleasure from the time I walked into the dealership until the time I drove my new F-150 off the lot. More
by fireman317
Verified Customer
May 10, 2019
Great customer service! Great service department. Everyone was great. Everyone at Herlong Ford are easy going. I live two miles from Satcher Ford but rather drive 25 miles Great service department. Everyone was great. Everyone at Herlong Ford are easy going. I live two miles from Satcher Ford but rather drive 25 miles to Herlong Ford for all of my car and truck needs. More
by erglej
Employees Worked With
Brittany Ashley
May 09, 2019
The best!!! I have bought several vehicles at other dealerships and this was the easiest and best service I have ever seen. I felt at home and during the waiting I have bought several vehicles at other dealerships and this was the easiest and best service I have ever seen. I felt at home and during the waiting period they were constantly asking if we needed anything and kept us informed of what was going on. True southern hospitality. I recommend you check this dealer out...they sell more than just Ford vehicles. Thank you Herlong for a great experience!! More
by Clb78
May 09, 2019
Great customer service It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very It was. Great customer service all over the place. Everyone was great! Never felt this important before! I just love this dealership & employees!very respectful! More
by motonphoebe
May 07, 2019
Tire repair charge.. Have always had good service but when I received a charge of $33.50 to repair a tire puncture, I was really amazed and upset...Not sure I would recomm Have always had good service but when I received a charge of $33.50 to repair a tire puncture, I was really amazed and upset...Not sure I would recommend as a result of this incident... More
by bogieman30
Employees Worked With
Did not get name of management person who came up after my complaining about cost of tire repair.., Brittany Ashley, Natalie Stevens
May 06, 2019
Awesome customer service Great experience, Was in and out in less than an hour. Jim was great. Very easy to work with. Detailing was exceptional. Overall great car buying Great experience, Was in and out in less than an hour. Jim was great. Very easy to work with. Detailing was exceptional. Overall great car buying experience. More
by Shooter1
May 06, 2019
DANIEL WAS ABSOLUTELY AWESOME!!! DANIEL WAS ABSOLUTELY AWESOME WITH HELPING ME FIND JUST THE RIGHT CAR FOR MY DAUGHTER'S BIRTHDAY PRESENT. SHE WAS SURPRISED AND EXCITED ESPECIALLY WH DANIEL WAS ABSOLUTELY AWESOME WITH HELPING ME FIND JUST THE RIGHT CAR FOR MY DAUGHTER'S BIRTHDAY PRESENT. SHE WAS SURPRISED AND EXCITED ESPECIALLY WHEN SHE SAW THE CAR WRAPPED WITH BALLOONS & A BIG RED RIBBON. NOT ONLY WAS DANIEL RIGHT ON TIME WITH A CALL BACK BUT HE WAS VERY KNOWABLE REGARDING HIS INVENTORY AND ABLE TO ANSWER ALL OF MY QUESTIONS WITH EASE. THANK YOU DANIEL FOR MAKING MY DAUGHTER'S BIRTHDAY PRESENT A MOMENT TO REMEMBER WITH HER NEW FORD ESCAPE AND THE COLOR WAS SIMPLY GORGEOUS. DANIEL DID SUCH AN OUTSTANDING JOB THAT IN LESS THAN 1 WEEK I HAVE ALREADY RECOMMENDED HIM TO A FAMILY & FRIENDS ONE WILL BE PURCHASING A NEW CAR FROM HIM VERY SOON TOO. KEEP UP THE GOOD WORK DANIEL!! THANKS AGAIN TO MERYL & WES FOR THEIR VERY PLEASANT ATTITUDES IN THE FINAL PAPERWORK & VEHICLE FEATURES. More
by JUSTCALLANDI
May 06, 2019
Escape This was a great experience I love my new Escape the employees at Herlong Ford are the best they answered all my questions showed me all the new techn This was a great experience I love my new Escape the employees at Herlong Ford are the best they answered all my questions showed me all the new technology. Wonderful experience More
by DEPRIEBE
April 30, 2019
Quick service Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. Came and got our second key. Took no time at all. Plus had a great cup of coffee while we waited. Answered all our questions. More
by DEBRA_BC1
Employees Worked With
Sorry cant remember their names getting old...
April 29, 2019
Dissatisfaction I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing I was very disappointed still had to take vehicle to another shop, we will never bring vehicle there again. Worst experience I ever had for servicing a vehicle and it also took 2 weeks. More
by YOLANDAMYERS2281
Employees Worked With
Brittany Ashley, Bryan Bedenbaugh
