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Herlong Ford

Edgefield, SC

4.7
941 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Contact Dealership

775 Augusta Rd

Edgefield, SC

29824

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Showing 941 reviews

May 25, 2019

Exceptional service! Outstanding Dealership! Always friendly and in and out service when scheduled. Always a great experience every visit from initial vehicle purchase! Hi More

by mbales1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Clester
Jun 02, 2019 -

Herlong Ford responded

Mbales1968, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 24, 2019

Great experience I had a smooth and easy car buying experience. Good price and great sales and customer service. I would recommend the dealership to any Ford buyer! More

by MARCI.THOMAS225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens, Daniel Barnes
Jun 06, 2019 -

Herlong Ford responded

MARCI.THOMAS225, Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are happy we could help make your experience an easy one. Should you need assistance in the future, please do not hesitate to reach out. Safe travels!

May 24, 2019

Great Experience! Everyone at Herlongs was very helpful and easy to work with. Drove 7 hours to get there but was worth the time. Gave me a great trade in for my truck! More

by GARYWA51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard White, Wes Herlong
Jun 06, 2019 -

Herlong Ford responded

Garywa51, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Congratulations on your new vehicle! We appreciate you taking the drive to come see us. Should you need anything else, please do not hesitate to reach out. Have a great day.

May 23, 2019

Great, professional & timely service Had the part I needed, as soon as I arrived, they took my truck back and started working on it! Kept me updated on the progress! More

by JohnnyFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Herlong, Brian McCann, Brittany Clester
Jun 06, 2019 -

Herlong Ford responded

Johnnyford, thanks so much for the review! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

May 22, 2019

Courteous Dealing with Herlong has been a pleasurable experience in which they have taken the time to listen then successfully meet my needs in a professional a More

by tcbateman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Herlong Ford responded

Tcbateman, it is great to read such wonderful comments about your recent experience with us! Your satisfaction means a lot to us, and we truly appreciate you choosing Herlong Ford. Please don't hesitate to call if you'd like further assistance.

May 17, 2019

Outstanding Experience I saw the truck I wanted online. I was doing a trade request online. Daniel called within seconds. He was very knowledgeable about the truck. I talked More

by holyrollas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My media guy was great. I can’t remember his name. , Wes Herlong, Daniel Barnes
Jun 06, 2019 -

Herlong Ford responded

Holyrollas, thank you for your kind words and congratulations on your new vehicle! Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2019

they work hard to get me in my new truck great group of people to deal with they work hard to get me in to a new truck and found the truck I was looking for More

by papaeddiebbq
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Herlong, Lacy Shuster
Jun 06, 2019 -

Herlong Ford responded

Papaeddiebbq, thanks for the review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We are happy we could make your experience a positive one. We hope to be of service again in the future. Have a great day.

May 17, 2019

Great dealership Herlong has a very friendly staff and great service. This is our 3 car purchased and we will return. Well worth the drive to Edgefield. More

by BSJONES57CHEVY
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Herlong, James Ray
Jun 06, 2019 -

Herlong Ford responded

Bsjones57chevy, thank you for taking the time out of your day to tell us about your experience. Congratulations on your new purchase and thank you for your continued support. We look forward to your next visit.

May 16, 2019

Train wreck Terrible experience. 1 excuse after another. All show and no go. Don't fall for the small town dealership BS. Everything that was promised was fluf More

by suttonlj
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Munns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Herlong Ford responded

Thank you for sharing your feedback. We strive for 100% customer satisfaction so it is disappointing to hear that you feel this way. Fred has tried reaching out to see if he can personally deliver the touch-up paint to you, but you declined. He also offered to mail it to you which you declined as well. We have made every effort to follow through with our promises and would still like to do so. Please give our General Manager, Wes Herlong, a call at 803-637-3151 if there is anything we can do to be sure you are completely satisfied. We look forward to speaking with you.

May 12, 2019

Purchase of 2017 Ford Explorer Limited Great dealership, very friendly with no additional fanfare. Honest and hardworking folks who want to leave a lasting impression. I will continue to More

by jharperatlanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Herlong Ford responded

Jharperatlanta, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! Congratulations on your Explorer! We hope to see you again in the future! Take care!

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