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Herlong Chevrolet - Service Center

Batesburg-Leesville, SC

4.6
119 Reviews

119 Reviews of Herlong Chevrolet - Service Center

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January 03, 2021

My 2020 Silverado has been at this dealership 2 times in 5 weeks for the same problem.A check engine light.First time for 2 weeks.Got it out on Friday and took it back the following Wednesday.They called 17 More

by John m Yenny
Recommend Dealer
No
Employees Worked With
Tiffany Evans
Jan 06, 2021 -

Herlong Chevrolet responded

Hi, we regret to hear that your experience was anything less than exceptional. If you are willing to give us another chance, please contact us at (888) 402-2696 so we can understand your situation better in order to try and turn your experience around. Thank you, Herlong Chevrolet Buick, Inc

December 14, 2019

professional and friendly Service was ready for me when I arrived.The waiting area is very clean and comfortable.All staff was extremely friendly and helpful.I thought the pri More

by chris C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cobey rita
Dec 18, 2019 -

Herlong Chevrolet responded

Chris, we are very happy you had a great experience while you were here. Looking forward to servicing your vehicle again!

November 03, 2019

Service worked with me over the phone to try to resolve Issues before towing to shop. Once vehicle was at shop, I received good service. Nice staff. More

by Christine
Recommend Dealer
Yes
Employees Worked With
Service
Dec 18, 2019 -

Herlong Chevrolet responded

So happy we were able to take care of you. Thank you for your business!

March 28, 2018

Oil change They are always friendly and extremely attentive. They made sure I knew that they were working on my car and it wouldn’t be much longer. I always have More

by Tbryan18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody spruell
May 30, 2018 -

Herlong Chevrolet responded

Hi, Thank you for taking the time to leave us a review! We are glad to hear your have been well taken care of by our service department and thank you for your continued support. If there is ever anything else we can do to make your visit better, don't hesitate to let us know!

April 07, 2017

It doesn't get any better than this. Service department associates are super attentive, and polite. I opted to wait for my truck and was surprised how fast the work was completed. Great More

by Steve0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Kneece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Scoggins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Myers
May 30, 2018 -

Herlong Chevrolet responded

Hi Steve, Thank you so much for taking the time to leave us a review! We are always happy to see satisfied service customers and strive to do our best to be accommodating. We hope to continue to see you for your service needs in the future and thank you for your business!

January 31, 2017

Move to Batesburg Hate to hear that this was my last oil change in Johnston. Going to have to find a dealer that close. Driving to Bates burg to get a oil change is cra More

by Marvin English
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saw
May 31, 2018 -

Herlong Chevrolet responded

Hi Marvin, We appreciate you taking the time to leave us a review! We appreciate your business and hate to know who you wont be continuing with us because of the move. We at least hope you will come visit and when the time comes, purchase a new vehicle with us. We thank you for your support and apologize for any inconvenience our move may have cause you!

July 13, 2016

Friendliest dealership around!! My husband & I bought a 2016 Chev. Equinox 7/8/16. Love it!! Cliff Kneece sold us the car--he is soooooo nice & helpful. Also,Brooke was very nice in More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
see review
May 31, 2018 -

Herlong Chevrolet responded

Hi Jeanette, Thank you for taking the time to leave us a review! We love hearing from our happy customers. We're glad to know Cliff and the rest of our staff took great care in providing you with an excellent car buying experience. We thank you for your continued support and look forward to seeing you again in the future!

September 16, 2015

very sorry i will never take anything there agen. I took my truck in for repairs and got it back ten time worse then when I took it there. My engine was poring oil all over the place, the engine had a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jess, Ben, Jobeen,
December 05, 2014

True-Blue My Ford is my means of transportation for short & long distances. The service department @ Herlong Ford Edgefield is the epitome of good quality trus More

by actsoflove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
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