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Herlong Chevrolet

Batesburg-Leesville, SC

4.6
299 Reviews
Our story begins in 1933. A car business bonded by family and endless hours of customer-driven work. Fast forward to today and you can see that we still strive to give our customers that "small town feel". We train our team to follow the golden rule: "Do unto others as you would have them do unto you." That's why we have never charged any dealer or document fees and provide the most genuine car-buying experience the Southeast has to offer. Come in and experience the Herlong Advantage.
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130 E Church St

Batesburg-Leesville, SC

29070

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Showing 299 reviews

December 11, 2021

Over all a good experience. Kevin was very nice to deal with, they even filled my truck with gas ! More

by Billsnyder70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Scoggins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Levels sales
Dec 14, 2021 -

Herlong Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave us this information about your recent visit. Take care!

November 27, 2021

We greatly the opportunity to buy a truck from Herlong. Owner Ben Herlong and service manager, Gina Smith were highly responsive, keeping our best interests in mind. I would definitely explore buying anoth More

by markdavidweist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Smith
Dec 06, 2021 -

Herlong Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Herlong Chevrolet Buick, INC and we hope to see you again.

November 27, 2021

Only dealership I will deal with in the future! Just got my second vehicle there! More

by xrayscott_9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Scoggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Levels
Dec 06, 2021 -

Herlong Chevrolet responded

Hi there, thank you so much for your positive comments about Herlong Chevrolet Buick, INC! Thank you for choosing Herlong Chevrolet Buick, INC and we hope to see you again.

November 22, 2021

Kim’s service should be the model for all. She didn’t hesitate to go above and beyond to meet my requests, worked diligently to find me an agreeable deal, and was always around to respond to my (many) in More

by Daniel Delgado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rochelle Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Kneece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Scoggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reed Boykin, Andrew Mindy, Virgil Sweat
Nov 27, 2021 -

Herlong Chevrolet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 22, 2021

The easiest buy experience I have had in a long time . Professional and personal experience More

by Weston.shealy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Kneece
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2021 -

Herlong Chevrolet responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

November 21, 2021

My husband called the dealership and Kim spoke to him about the truck he was interested in. They agreed on an appointment late in the afternoon. We were running late and called Kim and she said not a p More

by Lighthouse29812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Scoggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Herlong Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 21, 2021

My experience was great! My son and I was met with a smile. I will be back and share my experience with others!! More

by Robert Knox Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Scoggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Herring
October 15, 2021

I had a wonderful experience purchasing a used vehicle. Kevin was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. More

by lee.levonda8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Levels
Oct 19, 2021 -

Herlong Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Herlong Chevrolet Buick, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2021

Kim was super friendly and knowledgeable! She made the entire process easy and quick! I would totally recommend Herlong to anyone looking for their next vehicle! More

by Brandimh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Scoggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Herring
Oct 19, 2021 -

Herlong Chevrolet responded

Hi, we are so happy to read such a great review about Herlong Chevrolet Buick, INC! We look forward to your next visit! Take care!

September 03, 2021

Thank you...I'd still like to see documentation that the warranty has actually been canceled...Thank you ! And I will edit/delete reviews.. sincerely More

by Huggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim herring
Sep 03, 2021 -

Huggs responded

Kim has my email address..

Sep 08, 2021 -

Herlong Chevrolet responded

Randall, we would like to address some things. We do not misrepresent our vehicles online. You signed the documentation stating how many miles were on the vehicle at the time of purchase. We check the odemeter and update the vehicle's miles on our sales documentation before processing anything. We believe in transparency and treating our customers how we'd like to be treated. As for cancelling your extended warranty, our Finance Manager did cancel your extended warranty as soon as you called requesting it to be done online. We were unaware that we had to take an additional step with your lien holder by calling them and confirming the cancellation. That is why it took longer to cancel the warranty. We believe in being fair and we truly apologize that you had this experience. We want our customers to know that we tried to do the right thing.

Sep 08, 2021 -

Huggs responded

Well thank you ! But id still like to see documentation that the warranty has been cancelled..!

Sep 08, 2021 -

Herlong Chevrolet responded

We are emailing over all of the documentation we have on file now. Thank you.

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