Heritage Volkswagen of South Atlanta

Highly Recommended Dealer and Salesman! As a first time Highly Recommended Dealer and Salesman! As a first time car buyer I was skeptical and weary of buying a car on my own. I had done my homework and re Highly Recommended Dealer and Salesman! As a first time car buyer I was skeptical and weary of buying a car on my own. I had done my homework and researched the 2010 Jetta TDI as well as dealers in the Atlanta area. After visiting another VW dealer and leaving somewhat humiliated I became quickly discouraged. I called Heritage to speak with a salesperson and was connected to Mike. I immediately felt a sense of relief by his understanding when I explained my situation. I needed a vehicle sooner rather than later as I was being relocated with my job but was only down for the week, only to go back to NYC for 3 weeks in order to return permanently by the end of the month. I knew I needed to not only find a car but figure out a financing option that I felt comfortable with as well. I stopped in the next day after work to test drive one of the available TDI's. I ended up signing the papers that night because of his willingness to work with me as well as the all the accommodations that he was able to make for me. Thanks to Mikes understanding, knowledge and efforts (that in my opinion were above and beyond) I am now the proud owner of a 2010 Jetta TDI. I couldn't be happier about my decision and can't wait to "break it in." (it only has 18 miles on it...9 of which I put on during the test drive.) I would feel comfortable in recommending him as well as the dealership to anyone interested in buying a VW. While I won't be needing another car for quite sometime hopefully the next time I do need to buy a car I get the chance to work with him. If you need a car and want a salesman that feels like you're interacting/dealing with a real person (instead of pushy and arrogant)call Mike. More

Great dealership to buy a new car. Salesperson Mike Poling was very good to deal with on buying the car. Mike made sure that the model, color and features were the ones that we wanted. No pressure buyi Poling was very good to deal with on buying the car. Mike made sure that the model, color and features were the ones that we wanted. No pressure buying. Asked for the best price and that is what he came back with. I would buy another car from this dealership and from Mike. More

CLEAN AND FRIENDLY, GREAT PRODUCT. I GREW UP WITH BEETLES IN THE 60'S AND 70'S. I ALWAYS WANTED ONE BUT MY MOTHER SAID NO. SO I GREW UP HAD CHILDREN AND DID NOT BUY ONE BECAUSE I WANTED CHILDREN AND NEW I WO IN THE 60'S AND 70'S. I ALWAYS WANTED ONE BUT MY MOTHER SAID NO. SO I GREW UP HAD CHILDREN AND DID NOT BUY ONE BECAUSE I WANTED CHILDREN AND NEW I WOULD NOT HAVE ENOUGH ROOM. BUT I NEW SOMEDAY I WOULD BUY A VW BUG. WELL MY CHILDREN GRE UP AND I BOUGHT MY FIRST BUG IN 2007, TRADED IT IN BECAUSE OF MY GRANDCHILDREN. THEY (3 GIRLS) WOULD BE STAYING WITH ME FOR 8 MONTHS OR LONGER. SO I BOUGHT A 2010 GOLF, DIDN'T LIKE IT BUT I HAD THE ROOM I NEEDED. THEN THE GIRLS WENT HOME AND I MISSED MY BUG. SO I HAVE A NEW 2010 FINAL ADDITION AND IT IS GOING TO STAY WITH ME!! More

Sales Person (Rick) was not over bearing and quickly supplied all information. Test drive was very good. I purchased a used BMW X5 (2001) that was in excellent shape. If Rick did not have an answer fo supplied all information. Test drive was very good. I purchased a used BMW X5 (2001) that was in excellent shape. If Rick did not have an answer for something ( which was rare ) he quickly got the "right" information. He did not try to "snow" a person. I would deal with him again. More

Everyone at Heritage VW was extremely nice. Never felt pressured to buy, or to hurry the decision. They went out of their way to make sure my wife and I were comfortable while we waited. They were reaso pressured to buy, or to hurry the decision. They went out of their way to make sure my wife and I were comfortable while we waited. They were reasonable in all the negotiations, and even beat what CarMax had offered us on the trade-in. They made the process of buying a car as painless as it could be! Great job guys! More

I inquired about a car online and right away Mike emailed me about the car and I called and we talked about it and set up an appointment. He was super nice, easy to talk to and very courteous and friendly. me about the car and I called and we talked about it and set up an appointment. He was super nice, easy to talk to and very courteous and friendly. I would definitely buy another car from Heritage Volkswagen. Tina More

I searched long and hard for a 2006 or newer Passat with stick shift, sunroof and alloy wheels. I found the car at this dealership online after over a year of searching. I was able to complete the transac stick shift, sunroof and alloy wheels. I found the car at this dealership online after over a year of searching. I was able to complete the transaction over the phone and over the computer without ever seeing the car in person. The dealership made me feel very comfortable with purchasing the car sight unseen. They even offer a 72 hour guarantee in case you don't like the car after you take delivery. That is hard to find at any dealership. I had put a hold on the car that allowed me to take two weeks to make a final decision and get the paperwork started. Even though that time had run out before the transaction was complete they kept the car from being sold to keep me happy. Once I was ready to pick up the car I flew to Atlanta and Ron, a member of their team, picked me up at the airport and brought me to the dealership. The whole team was very nice and since all the paperwork had already been completed I was in and out with no troubles. I've had the car for a little over a month now and we love it. It was exactly what we wanted and we are very happy that we didn't have to settle for any of the features. After the purchase was complete the dealership handled registering the car for us, which was nice because the tags came straight to the house instead of having to go deal with the DMV. I would definitely buy from Heritage again. They go out of their way to resolve any issues and get you the car you want. I gave them 5's across the board for ratings because I dealt with a lot of dealerships in my search and not only did they have the car that I wanted, they had the service that I wanted. Thanks Heritage! More

I have purchased five VWs over the past four years and have had only positive experiences at Heritage. The sales staff (Robert McNeil) and the service staff are the reason that I keep coming back. It is have had only positive experiences at Heritage. The sales staff (Robert McNeil) and the service staff are the reason that I keep coming back. It is obvious that the owners and managers place a high emphasis on customer care...Lionel and his co-workers bring great skills and care to the job. I would support this dealership even if I didn't like the cars. I can rest knowing that my family members are driving cars that are well-maintained by great people....I will continue supporting Heritage as long as they have people of quality working for the dealership. More

I've dealt with Heritage in Union City for the last 3 years for parts and service for my Passat. Recently my passat had some serious engine issues after the warranty just expired and the service departm years for parts and service for my Passat. Recently my passat had some serious engine issues after the warranty just expired and the service department at Heritage was able to get VW to cover most of it. This was only 2 weeks ago and it got me thinking about a new VW again so I went in to see Rick Van Doren about a 2010 GTI. I got a fair appraisal of my trade in and I was able to get the GTI I was looking for. Rick knows these cars inside and out and made the process quick and painless. Chris Hatzo in parts has been great over the years and Brad in service really helped me out when I needed it. There's no reason to go anywhere else for new VWs, parts, or service. Heritage is the best! More

We were dealing with another dealership that was not very helpful before we came to Heritage Volkswagen. Mike really helped me find exactly what I wanted. He was very eager to sell us a car unlike the first helpful before we came to Heritage Volkswagen. Mike really helped me find exactly what I wanted. He was very eager to sell us a car unlike the first place we went to. He has a great attitude and is very friendly. They made the process very fast and even delivered the new car to my house the next morning. I was very happy with the service I received and I love my new VW Bettle. More