Heritage Volkswagen of South Atlanta

Tim Lenox and Heritage Volkswagen of South Atlanta were a true PLEASURE to work with. This was not the first VW dealer we visited in our quest for a new Jetta TDI, but the experience here was unparalleled. true PLEASURE to work with. This was not the first VW dealer we visited in our quest for a new Jetta TDI, but the experience here was unparalleled. We presented Tim with a challenging trade situation, and he rose to the occasion with complete determination that he could make the deal work...and he SUCCEEDED! Without hesitation we would recommend this dealer, and especially TIM LENOX, to anyone in the market for a VW. More

Our family has now purchased 12 vehicles from this dealership and with each one we have continued to be very satisfied with the staff and the level of service that they provide. It is because of Ahmr, dealership and with each one we have continued to be very satisfied with the staff and the level of service that they provide. It is because of Ahmr, Robert, Tim, Bill and Bryant that VW will always be our first choice when selecting a new or used car. Ahmr sold us our first VW new beetle in 2000 and a great dealer relation began then. When it came time for our son and daughter to buy a new car we again chose Heritage of South Atlanta to purchase vehicles for both of them. When the dealership moved to Union City from their previous location in Morrow this meant a longer drive to visit the dealership. We have found that the mileage does not matter when you know that you will receive the best possible service available. The staff has always gone out of their way to ensure that our concerns and the care of our VW's were met. In this economy decisions on vehicle purchases become more critical but with VW and with Heritage of South Atlanta that decision has a always been an easy one as well as the right one. We look forward to a continued relation with Heritage of South Atlanta and with the staff as well as with VW. As my husband and I have long said "You cannot beat the German engineering and quality of product" The same holds true for the team at Heritage of South Atlanta. More

I had a great experience with our car shopping trip to Heritage. Rondell Douglas was training a new person at the time and as a teacher I was happy to be a part of that experience. Our first day shoppin Heritage. Rondell Douglas was training a new person at the time and as a teacher I was happy to be a part of that experience. Our first day shopping was a great experience, we did not buy the first day and NEVER felt pressure to do so. We returned the next day, felt VERY welcome and actually purchased 2 cars. The financing was something that we could not pass up! We are very pleased with our family of Volkswagens (we now own 3). More

My visit to this dealership, again was very fulfilling. I have been involved in 5 (6) purchases from here since 03. Amr has gone from salesperson to Mgr, and he is still the knowledgeable go getter I reme I have been involved in 5 (6) purchases from here since 03. Amr has gone from salesperson to Mgr, and he is still the knowledgeable go getter I remember from way back then! Tim has been my guy for the last 3 sales, and he is awesome too. These guys (Robert too) always treat me with friendly smiles, no matter how long it's been since my last visit. This dealership really knows how to take care of its customers! More

Introduced to this dealership by my daughter, and the experience was very personal and wonderful. They really treat each person like they are someone special. Everyone at the dealership was A+. I woul experience was very personal and wonderful. They really treat each person like they are someone special. Everyone at the dealership was A+. I would definitely consider this dealership again, even with the drive involved to get there (TN to GA) and my daughter drives from MS to GA) More

The Heritage Volkswagen Staff was very warm and receptive. The sales person that assisted me was very knowlegable and friendly. It was like we had known each other for years. Heritage Volkswagen of receptive. The sales person that assisted me was very knowlegable and friendly. It was like we had known each other for years. Heritage Volkswagen offered me the best price, financing and pre-certified product. More

I went in to purchase 2 used vehicles for myself and my 18 year old daughter. Tim Lenox (sales manager) had a welcoming, easy demeanor that immediately put us at ease. With a sense of humor and a profess 18 year old daughter. Tim Lenox (sales manager) had a welcoming, easy demeanor that immediately put us at ease. With a sense of humor and a professional, no-nonsense approach, he located the cars we were looking for and our experience turned out to be the easiest I have ever had. I wasn't held captive like I usually am and was treated with respect for my time, something I have never felt in the past when purchasing a new or used vehicle. Todd Towns, the business manager, handled the financing portion of our purchase in a positive, knowledgable manner, explained everything directly and honestly and again, put us at ease as soon as we met. My purchase was so untypical of a car buying experience. No pressure, just good honest business people. My kind of folks. I recommend them highly. More

My experience was so good that I after purchasing my car, I went back 3 days later and purchased another car. That should say it all! I enjoy their straight shooting approach to selling and our Sales Rep. I went back 3 days later and purchased another car. That should say it all! I enjoy their straight shooting approach to selling and our Sales Rep. Mike P., really knew his cars and could answer all of our questions. More

The whole experiance was great. I contacted Mr. Douglas a few days before we came to the dealership, he was very professional and knowlegable about the product I was interested in. I was also pleased with a few days before we came to the dealership, he was very professional and knowlegable about the product I was interested in. I was also pleased with the fact that we were not hounded by him in the days to follow. When we arrived at the dealership a few days later everyone was very professional and helpful. Basically the whole sales deal was very easy and not drawn out. We will definetly be returning in the future to purchase another car from Mr.Douglas and will not hesitate to recommend anyone to your dealership. More

WOW, Where do I start??? Okay, my VW Customer WOW, Where do I start??? Okay, my VW Customer relationship began with Heritage about two years ago when I wandered in to check out one of the new a WOW, Where do I start??? Okay, my VW Customer relationship began with Heritage about two years ago when I wandered in to check out one of the new additions to the VW family, the EOS. Unlike most other dealerships, I was able to browse the lot, come inside and decompress before being asked how can I be assisted. Ron Douglas greeted my husband and I and listened to all the details of what I was looking for. I explained that I was just looking, but would like to see what was available and what was coming out (it was the end of the year). We zoomed in on one, checked out all the goodies and took a look at some numbers to see if we were ready to take the new car plunge. The last time I bought a new car was May 12, 1998, a then brand new VW Cabrio. So I needed to be updated on all the bells and whistles and the "slight" increase in price. We sat around a table and crunched some numbers, but I just wasn't ready to commit. No problem, no hard feelings, Ron said he would be happy to assist us when we were ready to make it happen. Fast forward two years later. The previously mentioned 98 VW Cabrio asked to be retired to the garage so it was time to get a new "Roadrunner". I knew exactly where to go. I drove my Baby (the Cabrio) to the dealership, walked into the lobby and around the corner walked Ron and yes he actually remembered me! I told him I was getting close to having to make a decision on a new car. We walked the lot. His first question was whether or not I was trading in. I said no and we moved on. This was rare. Other dealerships will hound you to death to pay pennies on the dollar for a trade, but he knew how much my Cabrio meant to me. Then I found the EOS that had my name all over it. I did not even need to test drive it, I knew she was mine. Ron did insist we take a quick drive with the top down with him as my chauffeur, I will admit I am glad I did (when would I ever be in the passengers side of my new car again). I think I enjoyed the test drive better than if I had driven. We walked inside, Ron brought me a bottle of water and there I sat (this time my Hubby tuned in from Kuwait via cellphone). Ron worked the numbers and they crunched my way!!! To make it even better all the paperwork was in order before I signed the deal and every simple detail was reviewed (Thanks Todd). It was time to take my BabIES home. I drove myself so Ron coordinated everything for me to get my Cabrio and my new EOS home. I truly could not have asked for better customer service.... Now that's awesome!!! Two years worth of effort to let me know that EVERY customer that comes to Heritage is valued!!! More