Heritage Volkswagen of South Atlanta

Best Car Buying Experience Ever! I paid my first visit to Heritage and Corey greeted me. We test drove and ran some numbers. After realizing the used Beetles were not in my price rang I paid my first visit to Heritage and Corey greeted me. We test drove and ran some numbers. After realizing the used Beetles were not in my price range, I left for another dealership. After wasting an entire day and the other dealership making me very upset, I called Corey. He immediately told me to come back and we would figure it out without a problem. I was leery. I knew that it would practically be impossible. The next morning, we arrived back at heritage. Everyone is SUPER nice. You aren't just working with one person, it is the entire sales force. A few hours later, we drove off in a brand new Beetle!! I am so happy! What a great environment to buy a car and work with very nice people. Thank you Heritage!! I will see you in a few years!! More

I had a great experience at Heritage Volkswagon. Everyone was so nice and welcoming. Tim Lenox was very knowledgeable about the inventory. He listened to what I was looking for, then found me se Everyone was so nice and welcoming. Tim Lenox was very knowledgeable about the inventory. He listened to what I was looking for, then found me several options. I never felt rushed, or like I was being forced one way or the other. No hassling. I was the one in the driver's sit literally. He helped me and guided me along, even offering suggestions along the way. The whole time keeping me laighing, and making my car buying experience the best I have ever had. More

I had the WORST experience at your dealership on Saturday...My Husband and I came in to look at 2 cars (granted we both had just got off work) I own a very successful business in Suwanee and he driv Saturday...My Husband and I came in to look at 2 cars (granted we both had just got off work) I own a very successful business in Suwanee and he drives trucks...But we were tired but PREPARED to purchase two cars. One for my business and the other a personal vehicle. We were on the car lot for about 15 minutes before going in...We had to ask for assistance and when we finally got someone it was your salesman "Eric or Erin" a younger guy. We ask him for prices on 2 cars on the used side One was a BMW and the other the convertible Beetle...He started texting someone before he even attempted to look for the pricing then when he did he said the Volkswagen wasn't in inventory so nonchalantly said "I HAVENT A CLUE" and didn't try to even find out. It was the guy sitting beside him that told us. We were getting agitated but still ask to look at both cars. We went outside and when he came out about 5 minutes later he drove around in a older Honda Accord and said he had just got that in on trade and we should be looking at that and it was just $6500...WE WERE FLOORED!!!! We didn't ask anything about this car but he made up in his mind that thats what we need. Needless to say my husband was MAD as *** by then....he ask the guy what makes him think we want that car and pay that for that overpriced car...he went in to say he would get his manager to find out how much they paid for the car BUT instead came out with another sales guy who said could be helping us from there on out...HE WAS CLEARLY Racial profiling us and didn't want to be bothered....I WOULD NEVER recommend your dealership to anyone and has told everyone and will continue to do so about the AWFUL experience we had there!!! You guys need to reevaluate who you have working for you as you never know who will walk through the door!!! More