Heritage Volkswagen of South Atlanta
Union City, GA
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Excellent service, vast knowledge, and a friendly vibe. The vibe of the entire dealership is very inviting and friendly. Silvia made me feel very comfortable and talked with me as a friend. I felt no pressu The vibe of the entire dealership is very inviting and friendly. Silvia made me feel very comfortable and talked with me as a friend. I felt no pressure as I have before at other dealerships. She walked me around the lot and showed me around while explaining all the services they provide. I highly recommend stopping by if you are shopping around. Everyone is very friendly and it helps that Volkswagen makes an amazing ride! More
Mostly good experience Corey Haynes was a true professional. It was easy to see how he believes in what he sells and how much passion he has for his job. We purchased our Corey Haynes was a true professional. It was easy to see how he believes in what he sells and how much passion he has for his job. We purchased our vehicle within several hours of Corey showing us a variety of models. I would highly recommend Heritage Volkswagen of South Atlanta. The only bad taste I had was what seemed like a bit of high pressure sales/scare tactics to purchase extended warranties during the financial closing. I had to actually cut the representative short and explain that I had my wife and three young children waiting for me and didn't really have an extra 30-45 minutes to listen to the entire sales presentation. I didn't care for the way the representative showed me a VW part, took the time to explain how it was his bank, dump the pennies out and then commence to use scare tactics to tell me how expensive it is to repair that particular part if I didn't purchase an extended warranty/service plan. This tactic uses fear as a sales tool and I don't care for this line of thinking. I didn't find this tactic to be in line with my otherwise fabulous experience at Heritage VW of South Atlanta but am willing to overlook this bad memory because all other aspects of the sales process were superb and Corey was amazingly courteous and professional. Thanks again, Corey! More
wonderful experience My husband and I had a wonderful car buying experience back in September. Our salesman Corey was absolutely excellent! We will be back for another pur My husband and I had a wonderful car buying experience back in September. Our salesman Corey was absolutely excellent! We will be back for another purchase. More
Great Customer Service Recently I took my VW CC to the Heritage Volkswagen of South Atlanta and it blew my mind. The service I received was top Notch. My car was well taken Recently I took my VW CC to the Heritage Volkswagen of South Atlanta and it blew my mind. The service I received was top Notch. My car was well taken care of and finished in a timely manner. The facility was very clean and there was a movie theater inside the service department. I was very impressed with the overall service I received and highly recommend this location to all VW owners. I was never pressured to get something done that I did not need. More
Consistently Good Experience Service Heritage VW is fantastic! I've bought 2 vehicles from them and always have a good experience when I bring them in for service. And the servi Service Heritage VW is fantastic! I've bought 2 vehicles from them and always have a good experience when I bring them in for service. And the service waiting area amenities are second to none! More
John Curvin Fantastic experience from A to Z! Silvia Ani is a true professional at customer service. She listened extremely well and made sure all my needs were m Fantastic experience from A to Z! Silvia Ani is a true professional at customer service. She listened extremely well and made sure all my needs were met. I drove home in a new Jetta. Visit Heritage VW and ask for Silvia. More
Great Service, Better Prices I always get quick service and great prices here, it's worth the drive from intown and the waiting area is comfortable with a nice theater and separat I always get quick service and great prices here, it's worth the drive from intown and the waiting area is comfortable with a nice theater and separate internet café. More
The best customer service! My experience was a total pleasure.. Every detail of the work done on my 2012 Passat was explained before and after the service was completed. . The My experience was a total pleasure.. Every detail of the work done on my 2012 Passat was explained before and after the service was completed. . They had me in and out in a timely manner. My appointment was the first of the morning. so the beverages, fruit, and doughnuts that were made available were right on time! More
Great Dealership I found my 2009 Toyota Sienna van at Heritage's website. I visited the dealership and did a test drive. Once I decided to purchase the van, Matt hel I found my 2009 Toyota Sienna van at Heritage's website. I visited the dealership and did a test drive. Once I decided to purchase the van, Matt helped us through each step. He was a great salesman. It was a relatively easy process from start to finish. . They take pride in their products, too. The 2009 I bought looked brand new, it was so clean! It was one of the best car buying experiences I've ever had! I would definitely recommend Heritage to anyone looking for a new or used car. More
Awesome Car Buying Experience I am a previous customer who enjoyed my first and second car buying with Heritage 6 years ago that I returned to buy another. It was exactly what I ex I am a previous customer who enjoyed my first and second car buying with Heritage 6 years ago that I returned to buy another. It was exactly what I expected. They understood my needs and helped me find a car that met my affordability. I will always recommend my friends and family to Heritage. More