Heritage Volkswagen of South Atlanta

Customer appreciation I have never driven into the Service Bay w/o a smiling face greeting me and asking what they can do for me. I can then be assured a service agent wil I have never driven into the Service Bay w/o a smiling face greeting me and asking what they can do for me. I can then be assured a service agent will be right along to take care of my request and offer a free car wash. Upon completion of the work the agent is always on hand to advise just what took place and see if I have any questions. The preceeding takes place every time I visit this dealership. It is a delight to receive this level of service after that of GMC. More

Dionte Shaw was terrific! Dionte, from the initial phone call was knowledgeable and accommodating. I will have no problem recommending him and the dealership to my friends, and Dionte, from the initial phone call was knowledgeable and accommodating. I will have no problem recommending him and the dealership to my friends, and neighbors. More

After Buying (Yet Another) Car of My Dreams, VW#5!! My new "baby" needed to go in for 'Her' Protective Coating & Interior Protection, but between my constant pain & up coming trip to the West Coast to c My new "baby" needed to go in for 'Her' Protective Coating & Interior Protection, but between my constant pain & up coming trip to the West Coast to care for my Mother-in-law, I was unable to get it in very quickly (which it needed to do). My AWESOME Salesmen; Robert & Amr (Who Also Happens to be The Store Mngr!), did the Best Deal I've Ever Seen in My Life, For Me(!!), then to top it off, Robert Himself Comes All The Way To My Home & Picks Up My Car For Me!! I don't think I've ever been taken care of soo WELL!! When 'She' was done, I was already out-of-town, & Again, Robert Personally Drove My "Baby" Home for Me!! We bought our first VW in 2002, (going from a full-size Conversion Van w/TV's, Nintendo, all leather seats, w/Maple in-lay wood, to a Diesel BUG!!) We Were Never Soo Happy In All Our Lives!! When our young daughter was Growing-Up, & she asked for more room (we had moved across country by now, to GA.), we went to our local VW dealership, & moved-up to a TDI (Diesel) Jetta, & have been buying TDI JETTA'S ever since!! I REEAALLY love my 2015 TDI JETTA!! I always say this will be the car I'll keep forever.... But, somehow, they Always find us, when we come in for service, after we've been sorta tossing around the idea of,"I wonder what the New Model's are like", or, "I wonder how much we could get for your car?"... See, we both drive a TDI JETTA!! Of course, I got the new one! Hubby got my 2010 that has been pampered & spoiled w/21,000 miles on it. SSSSHHHHH!!!! Don't let Amr know!! He'll REALLY WANT THAT ONE!!! More

Thanks guys. I needed a newer car with better gas miles and these guys got the job done for me. Dionta and Todd both were awesome in assisting me with the process I needed a newer car with better gas miles and these guys got the job done for me. Dionta and Todd both were awesome in assisting me with the process. Keep up the good work guys. -Chuck 06/16/2015 More

Awesome Experience Deonte, and Jauntel, my salesmen and Todd my finance manager made car buying a pleasure!!! There was absolutely no pressure to buy. They truly listen Deonte, and Jauntel, my salesmen and Todd my finance manager made car buying a pleasure!!! There was absolutely no pressure to buy. They truly listened to me and did all to cater towards my needs. I will recommend Deonte and Jauntel to anyone!!!! Great dealership and great staff will be a repeat customer!! More

Amazing from start to finish! Due to my time constraints for work I originally began my search with usaa. They submitted requests to a few dealers for me. Heritage was the first to Due to my time constraints for work I originally began my search with usaa. They submitted requests to a few dealers for me. Heritage was the first to respond, and right from the start they bent over backwards to find me a vehicle to match my specifications plus split hairs to get me financed within only a few hours. Everyone involved made me feel like i was more family than customer. I did not feel forced or pushed into a sale at any point, which is awesome considering most dealerships are pushy, irritating and rude. I drive over 2 hours to get there and it was well worth it. I am one happy woman! More

A Great Deal I just want to say that every time I go to the Dealership they treat ne as I'm someone special, the vehicle is a great ride. I just want to say that every time I go to the Dealership they treat ne as I'm someone special, the vehicle is a great ride. More

Review of the salesman Robert Shedrick I purchased a Volkswagen Jetta from Mr. Shedrick...Mr. Shedrick was so friendly and knowledgeable about the product. I would recommend anyone that's I purchased a Volkswagen Jetta from Mr. Shedrick...Mr. Shedrick was so friendly and knowledgeable about the product. I would recommend anyone that's shopping for a Volkswagen to go see Mr. Shedrick at the Union City location. Excellent customer service and a nice clean showroom. More

Exceptional Experience ! Received outstanding quality and service from Quinton and Eddie. Very knowledgeable, efficient, friendly, and caring about myou concerns and needs. Received outstanding quality and service from Quinton and Eddie. Very knowledgeable, efficient, friendly, and caring about myou concerns and needs. Unlkeep any dealership I have purchased a car from. More

excellent in every way I bought a 14 VWCC and the service is excellent. Great car great service! I need a Touareg now. VW is well represented at this dealership. I was in a I bought a 14 VWCC and the service is excellent. Great car great service! I need a Touareg now. VW is well represented at this dealership. I was in and out in under an hour. Great place to buy a great car. Ask for DJ More